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246 avaliações
93% positiva
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228 avaliações positivas
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4 avaliações neutras
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14 avaliações negativas
we have a lot of problems with this theme and im trying to contact developer ! Everyone who bought this theme should be refunded because its doesnt work corecctly at all !! Shopify how is this possible? you check your themes before people buy them and lost their money???? Not working correctly, can you someone contact me and help to solve the problems with this theme which should not happened?
If you are experiencing issues with the theme or having difficulty in setting up then our support team is here to help. Please reach out to us via: Support@weareunderground.com or https://support.weareunderground.com where we will gladly assist with any problems you are having. We haven't seen any response to our emails offering to assist to date.
DO NOT BUY THIS THEME! We bought this theme to build a new homepage for our fashion store and ran into several problems with the theme. The mobile version does not work at all. Also, lots of problems with the desktop version. Support could not help and wanted to charge extra $ for custom work which was just supposed to be standard functionality. Asked for refund but refused to refund the theme.
So disappointed to read this review. Max from our support team made several edits to help with the issues that you were having and also provided additional changes to your preference along with the offer of more at no cost at all. At no point in time did anyone mention or try to charge you for anything?
Amazing theme and even better customer support!
This theme is clean, well thought-out, and easy to customize. The support I've received has been incredible -- fast and thorough as I try all sorts of changes and ask for assistance!
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