Airstyler
Very very bad, we want refund. where do we get the refund??
Tasarımcının yanıtı
We're disappointed that you left a review before getting in touch with our support team. If you could elaborate on what's 'bad', we'd be genuinely happy to help - we're awaiting your email. Theme purchases are handled directly by Shopify, and they don't issue refunds unfortunately. The idea is that the free unlimited trial is enough time to asses suitability.
Promaritim
Ignite is an excellent theme with a strong focus on performance, flexibility, and clean design. It works great for stores with complex navigation and larger catalogs, especially when using mega menus. What really stands out is the support from Benchmark Themes. The team is fast, knowledgeable, and genuinely helpful. They took the time to understand our use case and provided clear solutions (inclu
Tasarımcının yanıtı
Thank you so much for your review, it really means a lot to the team. It’s great to hear Ignite’s performance and flexibility are working well for you. We spent a lot of time during development making sure the theme is feature rich, fast and logical to set up, so it’s lovely to hear your feedback. Great that the support team could help quickly too. All the best.
YouMobile
Beautifull theme and the service is outstanding. We look forward on a long cooperation with them. Thank you Andy!
Tasarımcının yanıtı
Thank you so much for your kind words! Andy is an absolute superstar - i'll be sure to pass on your feedback to him and the team. Feel free to contact us again if there is anything that we can assist with. All the best for your store!
Dice Saloon Singles
This theme has been very flexible around the needs we have - and have allowed us to be more creative than a lot of similar themes. Customisation is pretty intuitive beyond just an aesthetic level but also functionally. The support team has also been very helpful in regards to the two small issues we've had with it - communicative and thorough!
Tasarımcının yanıtı
Thank you so much for taking the time to leave us a review. We're delighted to hear that our theme has given you both the flexibility and creative freedom you were looking for. We designed our theme to be packed with a ton of functionality, whilst being logical to set up, so its great to hear about your experience. All the best!
