I’ve been using this theme for over two years now, and I can honestly say I’m extremely satisfied with both its design and performance. It looks great, runs smoothly, and it’s clear that the team is committed to improving it through constant updates, which I really appreciate. As for support, I truly have nothing to complain about — 10/10. Every time I needed help, they assisted me with an incred
The support we have received from Maestroo (Eduardo) has been very helpful and prompt. Really looking forward to exploring all this theme has to offer.
It's perfect! You can ask the development team any questions and get detailed solutions!
not able to raise a ticket in shopify support. there is no other way to contact them
Hello. To open a new ticket to us, you need to reach us (theme developers) directly. Please fill in a ticket here: https://support.maestrooo.com/article/805-contact-us
Have been using this theme for a few stores since 2023 and everything is fine, support is quick and helpful.
Good theme but it is outdated and doesn't have the options that newer Shopify themes have and is missing some blocks that are common in many other Shopify themes. While the developer not updating this theme makes sense as it would breakdown some existing features. You should not spend your money, if you're buying a new theme, you should look to buy a new one that supports Shopify's new features.
We unfortunately cannot upgrade Impact to color schemes as this would break all existing merchants. We have a strict non-breaking policy to allow merchants to upgrade. We would have appreciated you to reach us first at support (we could not find any ticket from you) so we could explain you the reason, as this review feels very unfair. We sent a message to your contact form to give you more info.
Hello, I have purchased the Shopify theme and completed the installation. However, the theme currently appears completely empty. In order to make customization easier, I would like to use the theme with its demo (sample) design included. Having the homepage layout, sample banners, collections, and product placements pre-loaded as demo content would be very helpful for me. In short, I am not loo
This is unfortunately not possible, sorry. The products are real-life products that belong to their respective brands, it is therefore not possible to redistribute them to merchants. However, when you install the theme, sections will be pre-added similar to the demo, but you will need to fill with your own content and products. If you need help, you can reach us at support: http://bit.ly/46oYNtZ
Excellent theme and excellent service. Their team has been very helpful in resolving technical issues.
one of the best and clean theme on shopify
This theme is by far the best designed theme. The updates keep coming. I love that. I do wish that Shopify would let us know if the update affects any custom code that we've added. They use to do that. Made updating easy. If it did not change your code then you didn't need to test and it could be a quick update. If it did affect your code then you could schedule the update for when you had time.