Ambi
not able to raise a ticket in shopify support. there is no other way to contact them
Resposta do designer
Hello. To open a new ticket to us, you need to reach us (theme developers) directly. Please fill in a ticket here: https://support.maestrooo.com/article/805-contact-us
TTArtisan New Zealand
Have been using this theme for a few stores since 2023 and everything is fine, support is quick and helpful.
Collide Apparel
Good theme but it is outdated and doesn't have the options that newer Shopify themes have and is missing some blocks that are common in many other Shopify themes. While the developer not updating this theme makes sense as it would breakdown some existing features. You should not spend your money, if you're buying a new theme, you should look to buy a new one that supports Shopify's new features.
Resposta do designer
We unfortunately cannot upgrade Impact to color schemes as this would break all existing merchants. We have a strict non-breaking policy to allow merchants to upgrade. We would have appreciated you to reach us first at support (we could not find any ticket from you) so we could explain you the reason, as this review feels very unfair. We sent a message to your contact form to give you more info.
İşte Genç
Hello, I have purchased the Shopify theme and completed the installation. However, the theme currently appears completely empty. In order to make customization easier, I would like to use the theme with its demo (sample) design included. Having the homepage layout, sample banners, collections, and product placements pre-loaded as demo content would be very helpful for me. In short, I am not loo
Resposta do designer
This is unfortunately not possible, sorry. The products are real-life products that belong to their respective brands, it is therefore not possible to redistribute them to merchants. However, when you install the theme, sections will be pre-added similar to the demo, but you will need to fill with your own content and products. If you need help, you can reach us at support: http://bit.ly/46oYNtZ
Precision Pro Golf
Excellent theme and excellent service. Their team has been very helpful in resolving technical issues.
PRESTIQ
one of the best and clean theme on shopify
Let's Truck
This theme is by far the best designed theme. The updates keep coming. I love that. I do wish that Shopify would let us know if the update affects any custom code that we've added. They use to do that. Made updating easy. If it did not change your code then you didn't need to test and it could be a quick update. If it did affect your code then you could schedule the update for when you had time.
Bandswatch
the support is incredible! everything you ask the answer in 2 hours! i can raccomand this.
EZ Originalz
Great theme and especially great theme support! Thank you very much again to Eduardo for the great help! :-)
Trends Spot
Since I've purchased the Impact Theme I have been always satisfied by the whole performance of this store preset. Furthermore, I also have to state that in the last days I had to contact the support cause an issue in my theme arose and they promptly and effectively fixed a solution. I couln't be more satisfied with their service.