Influence

Thank you for your feedback - I can see from communication with our team, that the issues you are experiencing are due to the device that is being used, and the outdated software that is no longer supported by Shopify. As we are unable to provide support for software that is no longer compatible with Shopify themes, we recommend updating to the latest versions available, or using a newer device.

Thank you for your feedback - sorry to hear that you've felt you've not had an efficient response from our support team to resolve your issue. I can see that our team have been in contact with you over the past few days and are working to fix your problem at the moment. We will be in touch again with further updates, and look forward to resolving this for you!

Thanks so much for your review! We're really proud of the Influence theme, and we love hearing that our merchants are also enjoying it! If you have any questions about the theme, or you need any help at all, just reach out to our support team, and we'll be happy to assist!

Hi there - We’re so glad you’re liking the features and design of the theme. We’re really quite proud of it! We're so happy that the team was able to help resolve the blurry images for you - we're always here to assist, and if you have any other issues at all, just reach out, and we'll be happy to help!