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87 recensioner

95 % positiv

  • 83 positiva recensioner
  • 0 neutrala recensioner
  • 4 negativa recensioner
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Happy To Sit On Your Face 5 dagar sedan

Two words: top notch. The theme is amply customizable - perfect for quick makeovers and seasonal turnarounds. I really liked having lots of options for content delivery and the level of detail for making tweaks and adding nuance to my site. The customer service team deserve a special mention. I ran into some trouble with a content node and they provided outstanding support. I couldn't be HAPPIER!

Sculplex 9 dagar sedan

IRA theme is bloody amazing and neat throughout. Gives us the options to play around to design it to our needs. Definitely beginner friendly. Customer support team is awesome and Patrick is worth mentioning. He goes out of his way and ensures that he helps customers promptly and patiently. THANK YOU FOR THE AMAZING WORK, TEAM Fluorescent Design

The Paper Petals Co. Dec 29, 2020

So glad we chose this theme for our store. The design is very elegant and polished throughout; it hits the right spot between visual appeal and functional design. And the customer support is stellar! Patrick was quick to respond to all of our questions. We know we're in good hands with the developers behind Ira!

La Blandinerie Jun 01, 2020

The design is good but that's it! Very bad customer service, they take very long before answering simple questions, if not asking for money in exchange for help which is unacceptable when you pay that amount for a template. Make many basic Shopify tools impossible to use, lot of confusion between the two, very limitative when you want to precise some app or tool functions. I regret buying it!

Svar från Fluorescent Design Inc. Nov 09, 2020

Hi Blandinerie: I've just checked our records here and it looks like we responded to your first message within 24 hours and to your second within 6 minutes (!). The two issues which you raised had work arounds, and we were happy to provide them. If you need any more help, we’re standing by Monday to Friday, 10 AM to 6PM, pacific time. Looking forward to hearing from you.

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