Pacific Coast
This was a very, very poor experience purchasing a template 1. The template is very basic, and the image display quality is very poor—this applies to both the homepage and product detail pages; 2. The technical support is very mediocre; their template is version 1.0, and every time we update the template 3. The customer experience was terrible, and the quality of customer service was very poor.
Risposta del designer
Thank you for your feedback. We're sorry to hear about your experience. We appreciate you bringing these concerns to our attention. Our team is already assisting you through the support ticket, and we'll do our best to ensure your case is resolved to your satisfaction.
Onyxen
I had trouble displaying the swatches on the website. I wrote to support and the problem was resolved within a moment. I can only recommend them :)
tube x horn
I am new to Shopify and need a little help. Have spoken to Mann Patel now at the support team and he been nothing short of amazing! Nothing is to much trouble and he gives you as much time as needed to resolve the issues. Most of the time its not even the template, its that I have misunderstood and Mann quickly explains clearly. Thank you again.
Quiltwinkel
Minimalista is a beautiful, clean and elegant Shopify theme. I especially appreciated the helpful and professional support whenever I had questions or uncertainties. The team was kind, responsive and genuinely interested in finding a good solution. Thank you for the great support.
