Mr Parker

I love my theme, however I do not like their support. I have had my theme for 2 years. They used to respond to my questions and have customized my theme a few times until recently. I had emailed them about wanting to customize my theme again and they never responded. I followed up 3 times and have gotten no response. I get the clue that they do not want to service me anymore. Sad.

It is Shopify support that is horrendous and underground media is actually being helpful. We paid close to $200/month and all we get from shopify is that we can't help you and Underground Media helped us through our troubles. Thank you.

Great Theme, really looks great with any e commerce store, and the fact that its responsive is such a plus now that so many people are using tablets and mobile devices. Very easy theme to use and customize. We are a British store, but have used the currency converter (included in the theme) to maximize export. Richard is very helpful and replies instantly to any question you may have. A *********

This is beautiful theme!!! And even more amazing is the support of this theme! Wanted to make some changes and Richard helped me right away. He helped me to make the look of my website exactly as I imagined it! Thank u so much! I highly recommend this theme to everyone!