Elisabeth's Room
I love this theme! I have had so many compliments about my new website and huge increase in sales. No issues at all so far, everything works seamlessly
I love this theme! I have had so many compliments about my new website and huge increase in sales. No issues at all so far, everything works seamlessly
Hello! I use your Shopify “Origin” theme. My products are approved in Google Merchant Center via the Google & YouTube app, ads and shopping visibility are enabled, and there are no Google restrictions. However, Google Ads show 0 impressions because the product ad appears empty, with no products. Could this be related to the theme code or settings? I’d appreciate your reply. Thank you!
Thanks for reaching out and for using Origin! Theme code or settings do not affect which products appear in Google Ads. This is handled by the Google & YouTube app and Google Merchant Center. For help reviewing your setup, please contact our Support (https://bit.ly/2AWw5VA).
Love this theme. However, I wish we would see the same layout once downloaded. I would like to recreate the THE STORY - Exceptional goods section.
Thanks for your feedback! We're thrilled you love the Origin theme. While the layout can appear different after downloading, exploring the theme's customization settings may help replicate sections like THE STORY. If you need any guidance with customizations, reach out to our Support (https://bit.ly/2AWw5VA) to see if you're eligible for Design Time assistance.
Great theme. Would love the possibility to add a sticky add to cart button though.
Hey there, thanks for your feedback - glad you're enjoying Origin! While Origin doesn't have a sticky add to cart feature, our updated Horizon family themes do have this as an option on product pages.
I’m trying to recreate the same image collage shown in the official Origin demo (the leather bag product images), but it seems impossible using the sections available in the theme. The demo has a seamless multi-image layout with no gaps between the pictures, and the images appear perfectly connected. However, neither the Collage section nor the Multicolumn section in the theme editor allow this.
Hello, and thank you for your feedback. To recreate the seamless collage layout in the Origin demo homepage, use two Image banner sections stacked, with a landscape image in the top section and two square or cropped images below. If you need further guidance, please reach out to our Support team (https://bit.ly/2AWw5VA).
Easily one of the best themes in Shopify! I have been using it on 3 stores for years, and it's been perfect!
Hi, and thank you for your feedback. We're delighted to hear the theme has served you well on multiple stores over the years. We appreciate your continued support.
Great starting point for any new online business. Easy to edit and customize without code. It allows you to be creative. Have a single product and a ton of features? This is a great e-commerce template. From an intermediate web design point of view, I would've loved to customize margins and padding, and some additional columns' options in some of the predesigned grids.
Hi there. Thank you for your positive feedback. We're glad to hear you find the theme easy to edit and that it supports your creative process. We appreciate your suggestions for additional customization options like margins, padding, and column choices in the pre-designed grids. Your insights are valuable, and we hope you continue to enjoy using the theme.
This page opens to only 1 photo.
Hey there, we definitely need more information to understand why this is happening for you! Origin and our other 2.0 themes can show more than one product photo, many photos in several sections on homepage and much more. please contact our Support (https://bit.ly/2AWw5VA) so we can investigate this further with you.
i love the theme but i am having problems with the opacity setting not showing up in the phone mode is it possible to fix
Hello, thanks for sharing your love for Origin. For help with adjusting or fixing an opacity setting for mobile, please contact our Support (https://bit.ly/2AWw5VA) so that we can take a closer look into this with you! Sometimes app or custom code added to the theme can cause issues such as this as well.
Nice, but makes my product images/thumbnails blurry on collection pages (even when the image is clear when you open the product page)
Hey there, thanks for leaving your review. It sounds like you're experiencing a known issue that our developers are working on - but our Support has a temporary fix for this. Please contact our Support here (https://bit.ly/2AWw5VA) so that we can take a closer look for you.