Palo Alto

The theme is brilliant, plenty of scope for customising and to make it your own, and functions great. But the real cherry on the cake is the service... on multiple times I have contacted the team in a mad panic about the theme, for the team to swoop in and save the day, despite the issue not actually being to do with the theme in the end! 11/10 service

Great theme—very functional, clean, and easy to use. Theme support has also been SO helpful and responsive with any little or big questions we've had.

Beautifully made theme. I have already bought some themes in the Shopify Theme Store before, but this is the one I love the most. As someone who has scanned through almost all themes here, I can safely say this is one of the best, both visually and feature-wise. The blocks are great for storytelling, and editing the theme is a breeze. No bugs, no problems and I can definitely recommend it.

This theme is incredible : It was the first time I create a website and the Palo Alto theme is amazing : simple, easy to access with many customization options. The support team is also perfect : they are attentive, very professional and will always find the right solution, quickly ! I am extremely happy with the final result of my website. I highly recommend them! Mickaël, from Paris, France.

It's WORLDCLASS customer support. You can always get help - and fairly quick. I've never experienced anything like it. And the theme template is already great value for money with the features included - which is why I chose it in the first place. But the customer service is why I recommend Palo Alto to everyone that are looking for at Shopify template.

It has issues. Slow and it interferes with ODOO. I cannot contact the support team

I find the theme to be slow - even after removing all apps - the base theme is not performant. Google lighthouse reports a rating of poor performance for this site. I tried to discuss this with their support team, and they took forever to respond, only then to turn around and say it way my apps - but they could not prove it with real data.

I've bought a number of themes where the support once you've purchased is non-existent. This is not one of these themes! Damian and team are here to support you day and night and have helped me make my dream website. Highly recommend this theme to absolutely everyone!

Superb theme and great customer support - extremely helpful and terrific speed of response.

This theme has been such a great help for our brand — it’s beautiful, fast, and the support team is incredibly kind and responsive. Customization has a few small limits, but overall it’s been a wonderful experience and totally worth it!