We've used this theme for a while, but recently completed a much-needed theme version update. The new theme makes it so easy to edit the as a smaller team that doesn't have an in-house developer. With that said, I'm here to write a review because I've been so pleased with the assistance we received from the Pipeline support team (shout out to Mark). They have been incredibly helpful!
We have been using the Shopify Pipeline theme for many years and just recently upgraded our website with the newest version of the theme. We love the clean and modern look and all the customizable options that help showcase our work. The support was top notch! The team was very responsive and super helpful with all of our customization questions. Highly recommend this theme!
Great support! We had an issue with the search bar, and Mark fixed it in less than 24 hours.
Great support! Urgent issue addressed and fixed expeditiously. Mark did a great job. Thanks!
They are impossible to get a hold of if you have any issues with the theme. I'm using Pipeline and the color swatches don't work. Zero support form the theme developer. I reached out 5 days ago.
We couldn't be happier with our decision to purchase the Pipeline theme for our Shopify store. From the moment we implemented it, the theme transformed our site into a sleek, professional, and aesthetically pleasing platform that has significantly enhanced our customers' shopping experience . Their customer support is 100/100 A++
Terrible speed results. :( Not happy with the purchase. compare to other themes. Hope they will improve on this and add more modern and customizable sections.
⭐⭐⭐⭐⭐ This theme is a game-changer! It's sleek, and customizable, and the support team is outstanding. Mark Robinson, in particular, went above and beyond to ensure I had a smooth experience. Highly recommended!
I've been using this theme for 7 years now and I still love it. Regular updates are great, so is the documentation on how to implement certain features. Easy step-by-step guides. I definitely recommand!
I loved the look of this theme from the beginning, when I was looking for the "right" theme for my online store. The theme offers a lot of possibilities. When I was having trouble with the map implementation twice I got instant support from the team and was able to solve the problems in a short amount of time. Thumbs up!