I've been using Prestige for years and recently ran into a search issue after a Shopify backend update. Eduardo from the support team diagnosed the root cause immediately, created a hotfixed copy, and thoroughly tested everything—including Chinese searches. Everything is back to normal seamlessly without needing a full theme upgrade. Outstanding and reliable support!
Great and fast service from EDUARDO :)
I am in the creative process of setting up my theme but it has been highly recommended. I really love the clarity and options in this theme so far. I reached out with a coding questions and received a reply within 24 hours and he followed up until I was able to fix the issue. That correspondence alone is priceless. I am quite excited to get my site up and running with Prestige!
I love the Prestige theme and the support I've received from Ana has been amazing. She was so helpful and quick to respond, and gave me precisely the information I needed to make timely changes to my online shop. Most highly recommended!!!
Super fast support, thank you for the help, and really accurate answers and help to my problem. Really appreciate it.
Love the theme and the support is superb! Very satisfied. Karla is fantastic!
Karla Stromberg was very quick to respond and as quick to fix my issue. very satisfied. Thanks
Karla Stromberg was so quick to reply and gave me the perfect solution to my problem. Thankyou!
Everytime I have an issue, they are so supportive and very clear with their responses. I really enjoy working with them and the theme has been amazing. Highly recommend.
I am very satisfied with the Prestige theme. It is beautiful, fast, and highly customizable. The support team was exceptional. They spent time investigating a complex image issue and provided a real solution instead of a generic reply. Their communication was always fast, professional, and helpful. I highly recommend both the Prestige theme and the Maestrooo support team.