Customer support was excellent. I required to make some minor changes on the image auto-resize outputs and they helped me in a very effective and polite way. The theme is very well made and is probably the best one on the shopify store if you are aiming to create a luxury shop/boutique. Highly recomended.
The theme itself is nice but support is awful. Unless you want to spend a fortune (500 VAT) or hire outside help you better be happy out of the box. Disappointed they don't have support documents to modify themes, especially when IT IS a basic feature request. Most theme designers have something of this nature or will help. Not the best theme experience ever.
I have had a long wish list of things I wanted to change in my previous theme. When I saw this theme be released, I was instantly convinced! The theme has a luxurious look and feel. There is a lot of attention to detail. Also the mobile version (especially the home page and product pages) looks stunning. I had a few questions and their customer support and they were always there to help! A+
This theme is visually stunning and has so much to offer, especially in terms of homepage sections and customisation. Every section and element of this theme has such a high level of attention to detail, making it perfect for showcasing premium products. There is so many features incorporated that I have been able to delete 4 apps. The support has been great, really helpful! Love this theme!