LASEVE.CA
Extremely quick response and quick support. Super satisfied!
Extremely quick response and quick support. Super satisfied!
This theme is beautiful. Also the support staff was very helpful with an issue I had on migrating the theme on Shopify.
This is my 3rd theme from Out of the Sandbox. Over the past 6 years each one gets better. They are constantly improving each theme as e-commerce evolves. And I like the fact that when I have a question on how to change or do something I get an answer pretty fast. Thank you, OOTS
a year on and I am still waiting for support to fix an issue i expected more
Poor service, I have got some issue, I think he can help me to solve it easily by changing the code, but he said he can not do that, and suggest me to play with the code by myself, hahaha!! when I reply to the mail, I have got no quick response again, maybe wait for another few days, maybe no response anymore if I do not make a new ticket!!
Hello, Thanks for this feedback. Our team is happy to answer any questions related to the default theme features. For assistance with modifying third-party apps, we will provide advice where we can but ultimately, we recommend contacting the app developer directly for hands-on assistance. One of our agents has reached out with some recommendations, we look forward to hearing from you!
We were very enthusiastic when we see the theme and the reviews, and decided based on the reviews to get the Responsive theme. Since we are a Company based in Dubai we wanted to serve our customers of course in their language. but we reach very quick the limitations of the theme because it its obviously not a uni code programming and the right to left switch doesn't work, we have to hire someone.
Hello, While the Responsive theme includes several translations, right-to-left text requires additional development to support because of the way that it is rendered in the browser. We have recorded a feature request for our development team to consider adding support for this in the future. Please let us know if you have any other questions about your theme, we'll be happy to help!
Absolutely love this theme - does everything I want :) also very much appreciate the great customer support!
ANNOUUNCEMENT BAR Success!!!!! Very Very Gooooood!!!!!!!!!!!!! GREAT!!!!
The tech service for this theme is very good. After updating I had a problem with the mobile page view and tech support was fast to respond and patient with my questions. They tested out my store, identified the problem and provided the latest update; porting all my newly updated content over. Support then explained in plain english what had caused the code conflict. Fixed, fast, friendly.
We are very happy with this theme! The support staff has been very helpful with our requests. We would recommend to anyone.