322 reseñas
This theme is beautiful. Also the support staff was very helpful with an issue I had on migrating the theme on Shopify.
This is my 3rd theme from Out of the Sandbox. Over the past 6 years each one gets better. They are constantly improving each theme as e-commerce evolves. And I like the fact that when I have a question on how to change or do something I get an answer pretty fast. Thank you, OOTS
a year on and I am still waiting for support to fix an issue i expected more
Poor service, I have got some issue, I think he can help me to solve it easily by changing the code, but he said he can not do that, and suggest me to play with the code by myself, hahaha!! when I reply to the mail, I have got no quick response again, maybe wait for another few days, maybe no response anymore if I do not make a new ticket!!
Hello, Thanks for this feedback. Our team is happy to answer any questions related to the default theme features. For assistance with modifying third-party apps, we will provide advice where we can but ultimately, we recommend contacting the app developer directly for hands-on assistance. One of our agents has reached out with some recommendations, we look forward to hearing from you!
Out of the Sandbox presta atención al cliente para este tema
¿Tienes preguntas sobre este tema?
322 reseñas
This theme is beautiful. Also the support staff was very helpful with an issue I had on migrating the theme on Shopify.
This is my 3rd theme from Out of the Sandbox. Over the past 6 years each one gets better. They are constantly improving each theme as e-commerce evolves. And I like the fact that when I have a question on how to change or do something I get an answer pretty fast. Thank you, OOTS
a year on and I am still waiting for support to fix an issue i expected more
Poor service, I have got some issue, I think he can help me to solve it easily by changing the code, but he said he can not do that, and suggest me to play with the code by myself, hahaha!! when I reply to the mail, I have got no quick response again, maybe wait for another few days, maybe no response anymore if I do not make a new ticket!!
Hello, Thanks for this feedback. Our team is happy to answer any questions related to the default theme features. For assistance with modifying third-party apps, we will provide advice where we can but ultimately, we recommend contacting the app developer directly for hands-on assistance. One of our agents has reached out with some recommendations, we look forward to hearing from you!
Out of the Sandbox presta atención al cliente para este tema
¿Tienes preguntas sobre este tema?
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