This theme has all the bells and whistles I wanted for my website. I also highly recommend the team providing support. I've contacted them a couple of times, and they've provided excellent help. I love Retina, well worth the money!
I am happy with the template and customer support. I ran into a few issues setting up my shop but I received help and the bugs were fixed. Shout-out to Brent, he was VERY patient and fixed all the bugs.
Hello Vital Blends team, Thank you for leaving this feedback. We apologize for the wait, one of our team members has reached out to your store to help with the "Powered by Shopify" text removal, this is something we have a guide for and we're happy to assist! All the best, Out of the Sandbox
Quick and helpful. Just like I like. Thank you.
Great theme. Flexible design. Easy to configure. Most importantly, fantastic and fast support from the developer.
Great customer support ! Going the extra mile for the customer. We had a speed pag optimiyation issue where they helped us to fix it.
Fingers crossed basic app features work on their retina theme
Its best avoiding the 5.0 version as there are too many issues/bugs that need resolving, (i wonder if Out of The Sandbox actually test these updates before releasing them)
Hello Underpinner Spares team! We're sorry to hear you are having trouble with the latest Retina update. Our support team has reached out to your store to help with any theme issues you are seeing. We look forward to hearing back from you so we can help sort things out! All the best, Out of the Sandbox
Nice theme and great support online.
This theme has made it so much easier to update our site visuals via Sections. The overall theme backend interface is clear with lots of configurations to align it to our brand. Their online posts and videos help a lot of learning how to make edits, and their email support is solid.
Just bought this theme to sell my artwork through and although easy to use, (no glitches yet) I’ve had questions about images. Johnathon answered much faster then the support time window given. I take that as a good sign.