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I really wanted to love the theme. It wasn't cheap. The customer service and tech help was horrible and barely existent. The checkout cart button was stubborn and my heatmaps showed people turning away bc it wasn't working. Some details looks wonky. Just didn't like it. Cannot recommend!!
We're sorry to hear you're experiencing trouble. We have investigated your ticket and found that some meta solutions were not fixed as it's a custom coding part and support doesn't cover custom code. We suggest you to connect with us via mail with your ticket and our team will work on that.
After sale support from the theme developer was horrible. They are not able to solve even the small issues. They were extending the issues to solve for over 2 months. The Theme doesn't update, always getting an error. And even no proper response from theme developer. It's waste of time and money. - I didn't mention about third party apps, Even in the mail, you have delayed 2months for all issues.
Hello team, as we already mentioned in the mail that issue which you are facing is from the third party app it's not our hand to fix things. You have to ask their team to fix issue.
It fits perfect for my store. I had a little problem with prices display on theme, but contacted support team and they immediately helped me solving it and now everything displays well 💪
The Retro Theme is absolutely fantastic! Its unique style gave my store a standout look that customers love. The customization options were seamless, and the excellent support team made the process even smoother. I was so impressed that I used it again for my second store, and it’s been a game-changer for both. Highly recommend this theme for its design, usability, and incredible support!
Add new preset "Summer" for the beachwear
Demo link - https://the-retro-summer.myshopify.com/
I really wanted to love the theme. It wasn't cheap. The customer service and tech help was horrible and barely existent. The checkout cart button was stubborn and my heatmaps showed people turning away bc it wasn't working. Some details looks wonky. Just didn't like it. Cannot recommend!!
We're sorry to hear you're experiencing trouble. We have investigated your ticket and found that some meta solutions were not fixed as it's a custom coding part and support doesn't cover custom code. We suggest you to connect with us via mail with your ticket and our team will work on that.
After sale support from the theme developer was horrible. They are not able to solve even the small issues. They were extending the issues to solve for over 2 months. The Theme doesn't update, always getting an error. And even no proper response from theme developer. It's waste of time and money. - I didn't mention about third party apps, Even in the mail, you have delayed 2months for all issues.
Hello team, as we already mentioned in the mail that issue which you are facing is from the third party app it's not our hand to fix things. You have to ask their team to fix issue.
It fits perfect for my store. I had a little problem with prices display on theme, but contacted support team and they immediately helped me solving it and now everything displays well 💪
The Retro Theme is absolutely fantastic! Its unique style gave my store a standout look that customers love. The customization options were seamless, and the excellent support team made the process even smoother. I was so impressed that I used it again for my second store, and it’s been a game-changer for both. Highly recommend this theme for its design, usability, and incredible support!
Add new preset "Summer" for the beachwear
Demo link - https://the-retro-summer.myshopify.com/
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