Gerardo New York
I have no idea why the negative reviews - this is the ULTIMATE Free Theme! Can't wait to launch my site in a few weeks with it!
Réponse du concepteur
Thank you for sharing your enthusiasm for the Ritual theme! It's great to hear you're excited to launch your site. If you have any questions or need assistance as you prepare for your launch, don't hesitate to reach out to our Support (https://bit.ly/2AWw5VA). We're here to help ensure everything goes smoothly!
KILO X CO.
video on banner for PC is not playing after a few updates. video does work on mobile tho. great theme otherwise, but would really like if the updates didnt break my site :(
Réponse du concepteur
Hey there, thanks for the feedback! Banner video playback issues on desktop after updates can sometimes be related to browser autoplay policies or a specific theme version. Please reach out to our Support (https://bit.ly/2AWw5VA) so we can investigate which update introduced this and help get it resolved. Great to hear you're enjoying Ritual otherwise!
Mercadorama
El tema había estado funcionando bien, sin embargo, de un momento a otro dejó de reproducir los videos que he puesto como fondo en varias secciones del tema. Sólo se reproducen en la sección de marquesina, pero en todo lo demás no. Espero que puedan hacer esa corrección pronto porque es un gran tema para mi tienda en línea :(
Réponse du concepteur
Hola, gracias por tu reseña. Sentimos que los videos de fondo hayan dejado de reproducirse. Esto suele deberse a ajustes del navegador que bloquean la reproducción automática. Por favor, contacta a nuestro equipo de soporte (https://bit.ly/2AWw5VA) para que podamos investigar más a fondo.
Catear Ltd Co.
OMG! I updated to 3.5.0 and all of my settings were taken away! I do not apprieciate having to spend time redoing everything I worked so hard to do in the beginning. Curious to know if anyone else has experienced this: Unable to display color schemes. Schemes must be defined in settings_data and settings_schema.
Réponse du concepteur
Hey there! We’re sorry for the frustration caused by the lost settings after updating to 3.5.0. Our team is aware of the issue. If you need help restoring your settings or fixing color schemes, please reach out to our Support Team (https://bit.ly/2AWw5VA).
MOONLEE
The support for older versions of iOS is very poor. All browsers on iOS 16.7.2 crash. I didn't add any code except for the SEO part.
Réponse du concepteur
Hi there. Thank you for your feedback. There were some design elements that initially require updates to support older versions of iOS. Our developers are aware of these issues and working to find solutions. Crashing however, is frequently caused by too many elements loading on the page. Please reach out to our Support team (https://bit.ly/2AWw5VA), who can assist with further troubleshooting.
store-0123450
So far so good, i love it, not bad for free theme.
Réponse du concepteur
Thanks for your feedback. We’re happy to hear you’re enjoying the theme and that it’s working well for you.
zer00-zer00
Good Theme! I love it:) One of the best free theme in Shopify.
Réponse du concepteur
Hi, and thank you for your feedback. We’re glad to hear you love the theme and appreciate your positive comments!
torolkozom.hu
The Ritual theme does not properly render Shopify app blocks in the cart. Pickup point apps (e.g. Digiloop / FOXPOST / MPL) do not appear in the cart even when correctly configured. This breaks standard EU shipping workflows and requires custom code edits to work.
Réponse du concepteur
Thank you for your feedback. We are not seeing widespread reports of issues with app blocks in the Ritual theme’s cart. Please reach out to our Support team (https://bit.ly/2AWw5VA) with more details so we can investigate the problem and help troubleshoot your setup.
Sheeple
Loving the theme - exactly what I needed. As an aside, I had an issue with the cart displaying on mobile and support sorted it almost overnight 💛
Réponse du concepteur
Hello, and thank you for your feedback. We’ve tested the mobile cart on a number of iOS devices but haven’t been able to replicate the issue you’re experiencing. Please reach out to our Support team (https://bit.ly/2AWw5VA) for further assistance so we can investigate your setup and help resolve the problem.
Saison
Great theme but we have several issues on safari -on iphone pro 11 max, variant pickers with buttons style makes a big visual bug. -The button style makes also visual issues on desktop safari too. With the dropdowns option it's ok. Thanks for helping !
Réponse du concepteur
Hi there. Thank you for your feedback and for reporting the visual issues with the button style on Safari, both on iPhone and desktop. Our developers are aware of these issues and are working on fixes, including updates for Safari compatibility. Please watch for future theme updates addressing these concerns.