Dripin Clothing
Nice, but a few things: 1. How do you assign more than one image to a product variant, and hide the rest of the images on the product for other colours? 2. The swatches aren't showing beneath product thumbnails on collection pages. 3. Kinda miss having a Rich Text block for headers and body text. Is there something similar? Yes, i've troubleshooted these 3 things before coming here. Thanks!
Răspuns de la designer
Hello and thank you for your review. Currently, there is no built-in way to assign multiple images to a variant, which requires a third-party app. We recommend reaching out to our Support team (https://bit.ly/2AWw5VA) for assistance with displaying swatches in the collection grid. You can also share further details about your questions regarding headers, body text, and the Rich Text Editor.
Entimessi
I need some help troubleshooting an issue. After I installed the Ritual theme, my store's traffic and sales have dropped significantly. In the past 15 days, Google impressions are down 30% and new orders have fallen by 54%. Could you please help me look into the cause of this? Any assistance you can offer would be greatly appreciated. Thank you.
Răspuns de la designer
Hi there, this definitely is something that our Support can assist with by investigating your store more closely. Please reach out to us directly (https://bit.ly/2AWw5VA) so that our team can help you further.
Running Bear Skincare
I’m using the Ritual theme for Running Bear Skincare, and it’s like a dream come true. The bold design brings my brand to life, and the mobile menu makes browsing a breeze. With this theme, you’ll never waste money on overpriced themes again! There are a few quirks with product management and analytics, but Shopify will likely smooth things out. It’s the perfect fit for my store!
Răspuns de la designer
Hey there! Thank you for your wonderful review of the Ritual theme! We're thrilled to hear you find the design both functional and visually appealing for your storefront. We're continually working on requests and features our Merchants need, so feedback like yours is invaluable in helping us improve on the solid foundation our Theme Developers have created. Thanks again for sharing your thoughts!
FORZA
The Ritual theme is visually strong but lacks flexibility for collections. Products must be added manually one by one, and clicking a product often shows unrelated media or layout instead of the actual product page. This makes catalog management and navigation inefficient for stores with multiple items.
Răspuns de la designer
Hello! Thank you for your review of the Ritual theme. You shouldn't need to add products manually to your collection grid; it sounds like a setting may be off in your collection template. Please reach out to our support team (https://bit.ly/2AWw5VA) for assistance with troubleshooting. We're here to help!
Marasi
i feel like these new themes affect the analytics of the website. The theme is good, nice changes, and large visible menu on phone mode but live views are giving errors and no orders are coming through since implementing this theme while i am reading loads of reviews to all the new themes that all of them are having bugs!
Răspuns de la designer
Hello. Thank you for your feedback on the new themes. We’re glad to hear you like the changes and the menu visibility. We understand your concerns about analytics and live views, and we're sorry for any disruptions you've experienced. Our team is actively working to address reported issues. Please reach out to our Support team (https://bit.ly/2AWw5VA) so they can assist you further.