Cheyenne Richards
I can see it will eventually be great, but the blog so buggy it's is unusable currently. Maybe I'm the only blogger left in the world but the featured images don't show on the block or the post page, though do (weirdly) on the listings page. Then, in the latest version the blog block has disappeared. A few bugs are ok but this was far from ready to launch.
Réponse du concepteur
Hello, we can assure you that you aren't the only blogger left! We know the importance of blogging and our developers are currently working on a resolution for these findings. We appreciate you sharing your feedback as it leads to better Shopify theme versions in the future.
Nochiola
En el carrito me sale el precio duplicado y se ve asi, alguien sabe como corregirlo? $ 69.00 MXN">$ 69.00 MXN
Réponse du concepteur
Hola, para que nuestro equipo pueda ayudarte con este problema, necesitamos analizarlo más a fondo. ¿Podrías contactar con nuestro equipo de soporte (https://bit.ly/2AWw5VA) para que podamos investigarlo más a fondo? Es posible que el formato de moneda de tu configuración general esté configurado incorrectamente, o que una aplicación o código personalizado esté afectando esto en tu tema.
Coldbreak
This theme is full of bugs. You adjust one setting and it messes with another. I love the idea of using their new features, but I'll stick to my expensive paid theme until they get their act together. SO disappointed by Shopify lately. Do better.
Réponse du concepteur
Hi, thanks for sharing your experience. We're sorry to hear about the inconvenience you've encountered. We continuously work to improve our themes, and we'd love for you to reach out to our support team (https://bit.ly/2AWw5VA) to learn about the issues you're facing and log them for our dev team or see if they are specific to your store and something we can investigate. We're here to help!
XlifeDolls
Loading speed is very slow, there are many problems, quit immediately. Very disappointed.
Réponse du concepteur
Hi, thanks for your feedback on Savor. I've relayed your feedback regarding the SKU and comparison price. You should be able to set up a vendor (brand) name or a collection title bar using a text block and connecting it dynamically. If this is something you're interested in setting up and would like assistance we'd love for you to contact our support team. (https://bit.ly/2AWw5VA)
AKFIT Fitness Specialty Store
The theme has really improved over time but this menu thing as mentioned in other comments is a bit of a dealbreaker. Please fix asap
Réponse du concepteur
Hey there. Thank you for working with Savor. We understand there may be concerns initially, but please know our developers are hard at work to ensure the OS 3.0 themes exceed expectations. Since you're a developer, you might find valuable insights on performance and speed in the developer forums: (https://bit.ly/3FduP23).
ZonnAura
I spent a week decorating it and it crashed, I switched to other themes without any problems and wasted my time! I just changed the domain name and the theme just crashed and I can't get to the page to edit it! Even the preview failed! I contacted customer service and all I got was an AI customer service response which is outrageous !!!!!
Réponse du concepteur
Hi ZonnAura, spending a lot of time getting everything set up for it to crash is disappointing to hear. Our frontline support starts with the Help Center Assistant to help, but for specific issues like you're experiencing you can request to speak to one of our support advisors to investigate - I'd highly recommend reaching out again to speak to someone with this link: (https://bit.ly/2AWw5VA)
My Store
I see the vision but all these themes are buggy, please no one use them, you will destroy your store, until they fix the bugs. Otherwise stuff is not working at all. MENUS on MOBILE are broken on ALL THEMES. Product carousel on MOBILE is completely bugged, it shows half the image and the other half u have to scroll through it. I tried every single new theme and they all have the exact same bug
Réponse du concepteur
Hi, thanks for taking the time to leave a review. We understand your frustration with the issues you’re experiencing with the new themes, and we’re sorry for any trouble this has caused. If these problems are occurring with fresh themes, we recommend reaching out to our support team for further assistance. (https://bit.ly/2AWw5VA) They can help investigate if there’s an issue at the store level.
Deadman's Beard Co.
UPDATED: Theme has been improving with a ton of updates from Shopify. I really do think this could end up being one of the best free themes! OLD: This theme has been a nightmare. It's so buggy, we need pest control!
Réponse du concepteur
Hi there! Thank you for sharing your thoughts on our new theme. We’re glad you enjoy its look, but we sincerely apologize for the issues you’re experiencing. If the theme editor remains unresponsive, please contact our Support Team again for assistance, as this does not appear to be a widespread problem. Your feedback is important to us, and we’re here to help resolve any difficulties you face!
HypeScript
Its a really great minimalistic-looking theme, but the only issue that I am facing right now is that i can't add a seperate homepage banner image specifically for mobile devices. Its fine in desktop view, but not in mobile view. Help would greatly be appreciated. Thanks!
Réponse du concepteur
Hello, we are happy to hear that you love the aesthetic of Savor. This may be something that Theme Support can adjust for you using Design Time. Please contact our Support (https://bit.ly/2AWw5VA) to see if you are eligible for Design Time (https://bit.ly/3F5vga5) and we may be able to make this change for you.
Aura
Great theme but there is some bug for example the arrow on carrousel are behind the collection they must be on the foreground. Also their is still some issue withe the navbar where in mobile you can not scroll if your navbar is to long etc ... But once the bugs fix it will be a great theme ...
Réponse du concepteur
Hey there, thanks for leaving your review and feedback. The arrows for the featured collection section is an issue our developers are aware of and are addressing, as well as the navigation. We appreciate your patience as this is some of the first iterations of Savor and appreciate merchants letting us know about issues such as this so they can quickly be resolved.