Pop-Up Store
I appreciate that this is a free theme, but if it is being offered to customers, the basic settings should really be included. At the moment, the theme seems to be aimed only at the English-speaking market. Standard elements such as button text, product variant labels and other key wording appear to be hard-coded, meaning they cannot be changed at design
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We appreciate your feedback on the Sense theme. We're actively working on enhancing customization options, including language flexibility for non-English markets. Some elements require the default theme content to be adjusted, rather than being done in the theme editor or within the code. Please reach out to our Support (https://bit.ly/2AWw5VA) so we can assist you on this further.
Southern Bear Creations
When customers are using a mobile device it does not save the size that they choose, it defaults back to size small. It works correctly on the desktop version.
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Hey there! Thank you for your comment. We’ve tested the latest version of Sense but couldn’t replicate the issue with variant size not saving on mobile. This is often caused by custom code or apps. Please contact our Support Team (https://bit.ly/2AWw5VA) for further assistance.
Lucci Monte
Hi, I have a question about market-specific URLs. When a customer visits my store on a market URL (e.g. luccimonte.com/en-gb) and switches product variants, the page reloads and loses the market context, reverting to the default language (Dutch). Could you help me fix this in the theme code? Thank you.
การตอบกลับจากนักออกแบบ
Hey there, this would be a topic that you need to reach out to our Support (https://bit.ly/2AWw5VA) for. This will allow us to view your settings and to ensure things are set up correctly. If they are, we can help look into what is causing this issue further with you.
Wisheum.ch
Hi, I’m using the Sense theme in version 15.2. I noticed that the Theme Store already shows version 15.4. Do I need to update, or is my current version still fine? Hi again. I wanted to follow up because I previously asked this question and unfortunately did not receive a response. I would appreciate some clarification on whether Sense version 15.2 is still fine to use or if an update to 15.4 is
การตอบกลับจากนักออกแบบ
Hello, you can always get immediate help from us by reaching out to our Support (https://bit.ly/2AWw5VA) since this is leaving a review rather than a support request. You don't have to update your theme if you don't want to, but there are added features and bug fixes in our updates. You can always download the update and test it as a draft without committing to it.
FashFresh
THE WEBSHOP IS ALL WHITE, PLEASE FIX IT. my clients aren’t able to view my shop now..
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Hi there. Thank you for your comment. We can see that your shop is up and running again, and we sincerely apologize for the delay in our response. For immediate assistance in the future, we recommend reaching out to our Support team (https://bit.ly/2AWw5VA) for quicker resolution. Thank you for your understanding.
Buddy in a Box
I agree, you need to to be able to add images for mobile and web. How will the customer be confused?? This is literally used on 99% of websites as it's a lot more practical to try make banners fit in the two sizes..
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Hey there, this is something our developers are looking into for newer themes such as Horizon in the future since many merchants have provided this feedback (including the other review you agree with). You may be able to utilize the AI generates app blocks (https://bit.ly/44Y7Tyg) to add this into Sense.
Purevelle
I'm not happy I don't love it but it's ok
การตอบกลับจากนักออกแบบ
We appreciate your honest review. It sounds like Sense has you truly feeling neutral, and that's good to know. If you want to share more in depth what you'd like improved, please contact our Support (https://bit.ly/2AWw5VA) so we can get more context on your experience.
MyMomBox
Très bon thème pour commencer !
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Merci d'avoir partagé votre avis sur Sense ! Nous sommes ravis d'apprendre qu'il simplifie la création de votre boutique dès le départ.
Albon Cosmetics
Please add 2 separate mobile and desktop size banner option for image banners and slideshow.
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Hey there, this has been a feature request by many merchants before. While from the perspective of accessibility, this is not the best choice as it can lead to issues and confusion for customers (they may think they're not on the same page switching from desktop to mobile) we understand that many businesses have this implemented. We appreciate the feedback.
LifeSong Pets
A huge fan of this theme, I just hope it has even more sections!
การตอบกลับจากนักออกแบบ
Hello, thank you for sharing your feedback about Sense! We are so glad that you are a fan. We made our free 2.0 themes because we are huge fans of our merchants and love to see them succeed.