Messermeister
We like the sense theme, but there are some bugs that need quick improvement. The "inventory status" at the product. It doesnt work. When i dont have the product, it says "in stock"!! Please fix.. My b2b now get false information..
การตอบกลับจากนักออกแบบ
Hi, we appreciate you letting us know about your Inventory Status block not providing accurate product information. Please reach out to our Support (https://bit.ly/2AWw5VA) so we can investigate why this is occuring, it could be due to product inventory locations, app interferences or something within the theme's code causing this.
Lena Ultimate
I am very disappointed with a major issue in the theme. The country selector dropdown stays open all the time and does not close when clicking outside or on up arrow. This creates a terrible user experience and makes the website look unprofessional.
การตอบกลับจากนักออกแบบ
Hey there, this is not expected behaviour if your are using the built in language selector. If you are using an app, please contact the app developer's support through the app. If you are using the built in selector, please contact our Support (https://bit.ly/2AWw5VA) so we can take a closer look into this with you.
Craft and Love
Is it possible not to make new releases so often? Each update requires manual customization, because it doesn't include custom code. And all my improvements just go away each time. So it's kinda painful process to update the theme about each month.
การตอบกลับจากนักออกแบบ
Hey, we appreciate you sharing this. Currently, third party code added to a theme isn't transferred over due to the original code changing slightly every update - so third party code may interfere and cause issues. You can absolutely keep using an older version if it's working for your business, we support all 2.0 theme versions with bug fixes and the use of Design Time (https://bit.ly/3F5vga5).
Gent's Journey
The fixed font opacity that is automatically baked into the CSS code and not easily editable is driving me crazy. I'm a former developer, and even more me it's difficult to customize this theme. The text colors are not changing, even when changing the theme colors.
การตอบกลับจากนักออกแบบ
Hello, we appreciate your feedback about the accessibility with editing the CSS and settings for fonts. We definitely recommend reaching out to our Support (https://bit.ly/2AWw5VA) so that we can ensure there isn't any bugs occurring with your theme, since it does sound abnormal that the fonts aren't changing even though the color schemes are changing.
Tec Store Cwb
Horrible, I can't add more items to the cart, so the customer won't be able to buy more than one item in my store, everything is wrong. just problem! fix it. This is the only theme that is causing this problem.
การตอบกลับจากนักออกแบบ
Hey there, there may be an app or added code to the theme files causing this issue, especially if this is the only theme that this issue happens with. Since there are many possibilities on why your cart isn't allowing more than one product to be added, please reach out to our Support (https://bit.ly/2AWw5VA) so that we can take a closer look into why this is occurring.
Fourth Corner Clothing
Is it possible to have multiple product colors without showing the images of these colours already? When I have for instance the blue tshirt selected, all images of the green tshirt are also shown. This looks really unproffesional
การตอบกลับจากนักออกแบบ
Hi, thanks for your question! You can use the setting "Hide other variants’ media after selecting a variant" within Sense's theme editor for this. If this doesn't make your variant media show how you need it to, please reach out to our Support (https://bit.ly/2AWw5VA) so that we can help you get this set up the way you need it to!
Velurea
So many issues with colours. The headline is always glitched with the colour theme and somehow can't match at will.
การตอบกลับจากนักออกแบบ
Hello, make sure that you are following instructions from this Help Doc here (https://bit.ly/3NL86J9) about how to setup your color schemes, as it's quite different compared to how our vintage themes worked. If you're still experiencing issues with your colors, please reach out to our Support (https://bit.ly/2AWw5VA) so we can look into this further for you.
Luxry Girl
I'm Unable to show a discount on my front page. The discount only appears in the checkout. Iv been doing research to find a solution but everyone seems to be using a different theme than me. Any Assistants Plz.
การตอบกลับจากนักออกแบบ
Hey there, we would love to help you find a solution for this! Please reach out to our Support (https://bit.ly/2AWw5VA) so we can look into your theme and see what is possible for showing discounts on pages that are not the Checkout.
Brötli
Hallo zusammen, ich wollte mich nur bei denjenigen bedanken, die diesen Theme erstellt haben. Für mich ist das alles wirklich sehr gut gemacht! Ich würde diesen Designer gerne mal persönlich kennenlernen :) Grüße aus Aachen
การตอบกลับจากนักออกแบบ
Hallo, vielen Dank für Ihr Feedback und es ist fantastisch, dass Sense für Sie und Ihr Unternehmen gut funktioniert. Unsere Entwickler freuen sich über Händler, die uns ihre Meinung zu unserem Produkt mitteilen!
Acalaskin
my store seems to be laggy when i scroll only in the facebook browser
การตอบกลับจากนักออกแบบ
Hey there, browsing external links to websites within Facebook or Instagram may be different as your device is loading the social media platform as well as the website it's visiting. This would be something that you need to contact Meta for in order to inquire why this is happening and to see if there can be any improvements made to deter this.