We never said this. Our first communication with this merchant was when they reached out to us asking for a refund and threatening negative reviews. As per Shopify Terms, all theme sales are final. We can't process refunds on our end, for all refunds you must contact Shopify's billing team.
*****REAL LIVE CUSTOMER SERVICE! Kind, considerate, to the point, HELPFUL. Emails were always answered - and sometimes it was my goof that they resolved without issue.
Theme is easy to use with a lot of flexibility. It's FUN TO BUILD.
This was such a pleasant experience - I admittedly went overboard on the spinning stickers and colorful patterns, which I eventually slimmed down.
We’re absolutely thrilled with this theme! Our team used it to build our website, beesandberry.store, and found it both intuitive and versatile. It provided all the tools we needed to create a vibrant, fun, and colorful site that perfectly fits our business.
We highly recommend this theme, as well as the development firm that created and manage it. Very stable/reliable/bug free product. Implementation is smooth, seamless. Options/customizations/capabilities are robust. And the support is phenomenal. A truly "bot free" experience, with sharp and committed humans behind the scenes. As a tenured customer (2 years and counting) we give a solid 5 stars!
Quewayne and team give the best service I've ever experienced with a digital tool ***** Life would be better if all companies would be like this, love it!!
theme is incredible, super fast, mobile friendly. love all the customization options. I reached out for support and they were quick to answer my questions. really happy w this experience