I contacted the support team for the first time today and had a very good experience. After the latest theme update, the search drawer was no longer working properly on mobile, and the support team was able to fix the issue immediately. Very friendly, fast and helpful support. Thank you! 🙏
We had an issue with the Sleek template where the Profile Log In wasn't opening on mobile at all, and Linh was quick to step in and go above and beyond to fix it! I feel confident knowing that the support team is there to help and I'm not stuck trying to custom code my way out of a problem alone. Highly recommend based on our experience! The template is beautiful too.
It’s a really straightforward theme with excellent documentation. What’s more, if anything isn’t clear, the support team themselves can help you straight away.
Great theme with excellent support! Sleek is beautifully designed, flexible, and works very well for our store. I especially appreciate the support team — Charles was incredibly responsive, patient, and helpful. He took the time to understand our setup and personally guided us through the theme and app configuration step by step. Really impressed with both the theme and the level of support. Highl
Had an issue with a connection with an App and the team had a fix within seconds. Great customer service and a pleasure to talk to their team.
We’ve been using the Sleek theme for over two years and have had a great experience with no major issues. The support team is exceptional, responsive, and very cooperative. They resolved our fixed-header issue quickly and efficiently. Special thanks to Linh for the amazing and prompt support. Highly recommended!
Great theme, reliable and great support for customising and making changes to the theme.
The themed team efficiently diagnosed the issue and resolved it directly, rather than offering generic troubleshooting advice. I greatly appreciate this direct, hands-on support.
The theme is indeed sleek, and it loads fast. But the support from Lea made it even better.
Very fast and good support regarding fixing a bug