The Rack Co.
Just updated the theme and everything went smoothly — no major issues so far. Really loving the new cart drawer and looking forward to seeing how the theme continues to evolve in the coming months!
Just updated the theme and everything went smoothly — no major issues so far. Really loving the new cart drawer and looking forward to seeing how the theme continues to evolve in the coming months!
The theme is modern, elegant and provides me most of the features I'm looking for for our shop!
As a whole, the theme is working for us. However, we have taken the base of the theme, and fully customized everything that the theme doesn't have. The biggest "upgrade" we added is infinite scroll on collections pages. We've also added a video gallery, updated to how product pages work, etc. As a base theme, we just used the designs and made it work for us.
This theme is aesthetically pleasing. But it's not worth the $280. Simple changes like altering the look and feel of the menu become tedious tasks. When there are much cheaper themes that do this effortlessly. Also documentation left much to be desired.
Thank you for your feedback! I see that you've already implemented some changes in the header section using our documentation CSS codes. We've sorry to hear that you didn't find everything you've searched but we would love to have your feedback on how to improve it here on our support form: https://contact.krownthemes.com/. Thank you!
Nice theme very easy to use. Great support .
Thank you for your feedback! :)
The support at Krown when the customer has an issue is poor. Basically, they will bounce you back to Shopify.
We're really sorry for the Shopify translation and contextualisation issues you had! Please see the emails I've sent you with the troubleshooting guidance.
I would add more customizable options, especially for the responsiveness in mobiles. For instance, the "text with icons" sections cannot be modified, and the three icons appear huge and in line, with big spaces in between, and it is not pretty or optimized for phones.
Thank you for your review and your feedback! We will definitely take this into consideration. Meantime, please see the CSS code I've just sent you (on your email) to tweak the "text with icons" sections size and spacing on mobile.
We had another theme at the beginning, but as I saw the theme Split, I switched to it rapidly. Since 2020, we have been using Split and are satisfied with it.
Thank you so much! This means a lot to us!
The theme is very good for fashion, including all the variables needed. It has a simple and cool organization, and the most important: The support team is always very helpful and creative to find solutions. Great theme and team behind it!
We encountered some issues after updating to the latest version. It was challenging, but the team persevered until everything was resolved. I'm very happy with their dedication and hard work!