Get a free basic one. It's not much different from free stuff Tech support answered 4 days after a ticket created, they can't do anything for adding video from a Shopify file link. If you get Shopify free template, you can find many resources on the web and get free live support from Shopify. Shopify doesn't offer tech support if you buy this template. Ended up pay more for developer.
Great theme plus a very good support! You'll enjoy working with it.
Fantastic theme and fantastic support (if you are just starting out - don't underestimate how important it is). We have multiple shops on Shopify and the start up theme is definitely our most favourite!
This theme is not SEO friendly, the title tags are not the same as the ones you set up because this theme always ads the brand name at the end, also the H1 is set up to be the brand name by default so you will end up with 2 H1 on each page. *The "support" team has never solved any of my doubts or problems and their response is always: "go to storetasker" and hire an expert to solve any issue.
A HUGE RIPOFF. I've bought the Startup Theme and over the last month, any time I've had issues the support team says "it's out of our scope" and wants me to pay someone to fix the issues with their theme. The Startup Theme is just the Debut theme with a slider added to the main page. Do not buy anything from these guys. $180 for a garbage theme with lots of issues that they won't fix.
Really nice clean theme with excellent customer service support.
100% recommend this theme and the makers! Robert has been a massive help in getting big and little tweaks done. The theme has one of the most options in different sections I've seen so far. Thank you!!
I've now used Pixel Union themes across 5 different Shopify stores over the last 5 years, including StartUp on two of them. I have only good things to say about their approach to customer service and support. They respond quickly and accurately, assisting with issues and solving problems in the smoothest way. Nice work team!
I've really enjoyed the flexibility and modular approach this theme uses. So far it's accommodated most of my requests, and the support team (NORM!!) has been fantastic. Extremely responsive and has gone the extra mile. Very much worth the $180. My one rec - would love to see the same modular storytelling components available on collection and product pages.
The startup theme is perfect for my new ecomm startup. Clean, beautiful, and easy to navigate. PLUS, and this is the best part, Pixel Union's support is simply amazing. Highly recommend for someone who is launching a product / simple online business and wants a slick, professional, and easy to use website.