All I can say is: WOW! I received truly exceptional customer service - even long before I decided to purchase the theme. I took my time to adjust the theme, play around with it, learn as much as I could about it to know if and that I wanted to use this theme for my online shop. Every question I had was resolved with incredible patience and easy to understand support. My Shop runs great!
This theme works great for our restaurant and CPG brand. We link to our Square site to place orders. Thanks Stiletto!
Incredible customer service! So responsive, and always gives solutions/alternatives for concerns outside their capabilities. Would highly recommend!
We are thrilled to hear this, thank you so much for taking the time to share your experience 🤩
Le service client est très peu réactif, pas de réponse pendant plus de 5 jours alors qu'il y a un problème sur mon site. Ce n'est pas possible quand on propose des produits de ce type...
Hi there - our wait time is currently longer than normal for non-urgent requests during our holiday closure. We thank you for your patience while our team enjoys a short break, and assure you that your questions will be answered promptly upon their return.
Themes is nice. there are lots of templates to use
It is a beautiful theme with amazing possibilities, one of the best available here. I love what I managed to create with it. I had some issues, but Andrea helped me quickly, was very professional and understanding. I'm very happy and highly recommend this theme!
I needed to upgrade my Shopify store using a Shopify 2.0 compatible theme and I am so happy with the Stiletto theme, my store even got a mention on the Shopify blog recently on a design done well! I am not a web developer and using the Stiletto theme I was able to create a beautiful site that conveys my brands story, has great videos and so many lovely surprising customizable details.
Fantastic theme! Used for 2 store makeovers, and boosted conversions for both. Unparalleled support—responsive, friendly, and knowledgeable. Highly recommended for a successful online presence!
Stiletto won out for us because of it's incredibly detailed documentation which is really helping us customize the site further with little coding experience. Product pages are great, detailed enough for us to add specific technical details about the cellar products and important call-outs in terms of materials etc. Support team is always super helpful when our technical knowledge hits a wall!
It is a good theme for luxury brands to align their website design with their branding. They take responsibility in fixing any bugs that you may encounter when using the theme.
Thank you so much for the updated review! We really appreciated you reporting the bugs that you found so that we were able to patch them in an updated theme release.