Queen&Collection
Very disappointing experience. I reached out for support on Saturday and now it’s Wednesday with no resolution. I responded to their emails and even followed the collaborator request they asked for, but still nothing has been done. The lack of communication and support is frustrating. Expected much better.
Svar från designer
Hi Queen and Collection team. It looks like our team reached out on Monday and hasn't heard back from you yet. So there may be something stopping our emails from reaching each other. We've just sent another follow-up now. If you don't receive that, please try reaching out from another address to help@fluorescent.co and we'll make sure to help you figure this out ASAP!
Kim & Kimmy India
We really like the Stiletto theme, it’s intuitive and easy to customize. We actually use it across all 10 of our stores, which says a lot about how well it works for us. On top of that, the customer support has been excellent, making the whole experience even better.
Svar från designer
We're so happy to hear that Stiletto is working across multiple projects like this. We really appreciate the vote of confidence that this represents. And we're so happy to hear that our support team has been consistently helpful. Thank you so much for your review!
Canur Dress
Hi, in the old update, the sizes were crossed out when an item was sold out, but in the new one, it’s the colors. The customer, however, wants the sizes to continue being crossed out. So we’re still missing this feature after the update. we are still missing the cart quantity limit, product buy limit feature too, can you pls hel pus and update this features ?
Svar från designer
Hi Canur Dress team. Both of these features are supported by the latest version of Stiletto. So it sounds like you might be having some technical difficulties. Our support team is trying to contact you at the address that was used to purchase the theme to assist. If you don't see that message, please message us at help@fluorescent.co and we'll help!
ACCROchet
Love the theme. Super easy to make your own. AND I really appreciate the customer service as well.
Svar från designer
We're happy to hear it! Thanks for your review :)
Nouri Bay
Great theme! very flexible and product support really helpful
Svar från designer
Thanks so much guys! Let us know if you need anything :)
Claribelskincare.com
I am in love with the Stiletto theme. I've had it for over a year now, and it was well worth the money. Everything about it is gorgeous. Customer service is extremely helpful and attentive. I highly recommend this theme to anyone who's on the fence. You will absolutely love it too.
Svar från designer
We are in love with your store! Do let us know if you need any additional help.
Nordicbuddies
Lots of needed functionality and a great support team. Very happy with the theme.
Svar från designer
Terrific to hear! Let us know if we can help with anything in the future.
La Gent
Very happy with this theme. Looks elegant and works well without any issue too. Support is always great whenever you have a question providing detailed responses in a timely manner. would recommend!
Svar från designer
We're always here to help folks. Thanks for the review :)
7000 Islands®
We tinkered around with WordPress, Statamic, and then Shopify. The free themes from Shopify were good, but when I bit the bullet and invested into Stiletto's paid theme - our online store went from 'good' to 'great'! Apart from the savings of using Stiletto's all inclusive features, reducing the need for standalone apps costs. 3.5+ years on best part is their (real people) customer service.
Svar från designer
That is our absolute ideal review. Thank you very sincerely.
Gexist-B2B.com
A very successful theme with numerous customisation options and highly professional, responsive support!
Svar från designer
Thanks so much!