Myshkaa
I have not faced much issues in the Stiletto theme after using it for over an year. There have been some discussions with their support lead Mitch over bugs and improvement areas some of which were addressed and resolved. So overall the journey has been smooth and many useful and important features are available in Stiletto. Support team should be more proactive in responding.
Odpowiedź od projektanta
Hi Myshkaa team. We're sorry to hear that you were experiencing a bug on your shop's cart page. It looks like our support team was able to help you pinpoint the cause and it has since been fixed. Please let us know in your existing support ticket if there's anything else you need assistance with.
Milkhouse Candle Company
Found a small bug while building my store. Reached out to support, found a quick workaround and I moved on with launching my site. Over three months later, the same agent emailed to say the bug was patched—AND had gone in and tested it on my store. That level of follow-up and care blew me away. The theme is great, but the support team behind it is even better.
Roupartilhar
The theme is very complete and has a lot of useful features, especially for fashion stores with many SKUs. It’s been working well for our needs. The email support is also great — quick and helpful.
Odpowiedź od projektanta
Thank you for sharing your review. :)
Buddha Gift
This theme template has too little content and no special functions. Some configuration items do not take effect after configuration. The effect after installation is different from the demonstration effect. It is not worth the price at all. It is a very bad experience. I advise you not to buy it.
Odpowiedź od projektanta
Hi Buddha Gift team. Our support team has tried to get in touch, but we may have your wrong email address. Can you please reach out to us at help@fluorescent.co so we can help you achieve what you're trying to set up?
Timber + Gray
Very well done and easy to customize. Simple yet chic and effective for converting customers to purchasers! Support is quick to respond when you have questions. I wish videos could auto play with sound is my only request.
Odpowiedź od projektanta
Thanks very much for your review!
Inkwell & Indigo
Clean and stylish theme. I've enjoyed the support thus far and a lot of great onboarding material to understand the features. I had a certain design request and the support team was quick and efficient!
Odpowiedź od projektanta
Thank you for taking the time to leave a review. We really appreciate it! :)
Splurr
Incredible customer support from Nhele! Very much appreciated ✨ Beautiful and stylish, lovely theme!
Odpowiedź od projektanta
Thanks for your feedback and review Splurr!
Love & Hemlock
The app has worked wonderfully for us for two stores spanning several years. Customer support is very responsive and helpful. Highly recommend.
Odpowiedź od projektanta
Thanks! It's very cool to hear that Stiletto has grown alongside your shops in that time. We really appreciate your continued support!
Made in Neptune INC
I’m building my store with this theme, and it’s looking beautiful! I also appreciate the customer service, they responded quickly.
Odpowiedź od projektanta
Thanks for your review!
The Clue Clothing
Pretty good theme with alot of extras for good conversions and professional look.
Odpowiedź od projektanta
Thanks for leaving a review. :)