Saanko
I have tried to add it as a theme for my website but it's not happening. It always adds as the default theme that is being used. Please help. I would like to use this theme for my website.
來自設計師的回覆
Hello there, this was a known issue for a short period and should now be resolved. If you're still having issues downloading the Studio theme, please contact our Support (https://bit.ly/2AWw5VA) so we can take a closer look with you.
HorizonHueArt
The Studio theme looks beautiful in the Theme Store preview, but once I add it to my theme library, it shows a completely different layout that doesn’t match the original design. This issue seems to be specific to this theme, as all other themes work perfectly fine on my store. Tried clearing cache and reinstalling, but no luck. Disappointed, as I really liked the theme’s layout and aesthetic.
來自設計師的回覆
Thank you for sharing this information here. This was an issue happening for a short time and now should be resolved! If you're still having issues downloading the Studio theme, please contact our Support (https://bit.ly/2AWw5VA) so we can take a closer look with you.
Et glass
This theme is not free! dont get tricked by ambiguous wording on the plan page, THIS IS NOT FREE
來自設計師的回覆
Hey there, Shopify's first party 2.0 themes are completely free as long as you are subscribed to a paid Shopify plan. The message you are seeing (mentioned in your other theme review) appears when your free trial is done and you must move onto a paid plan in order to keep using your free theme.
LaPastiche.com
Hello, I like the theme, but I have an issue - how can I show product videos? The theme explicitly says it supports product video, but how can I add product videos to the theme? I want to add vimeo links if possible.
來自設計師的回覆
Hello, we are glad you're liking Studio so far! You can add videos to your product page either through the Product Media within the Product's settings (https://bit.ly/4asqIKp) or you can create a product template to add a section within the theme editor to only show on specific products (https://bit.ly/33s2n9B).
OLDMONNEY
Hello! I find this theme extremely user friendly, better than many paid ones that lack customization. I’ve been working on it for about more than three months, making continuous improvements to create a stunning store rather than shifting to a paid theme. Honestly, the Studio theme should give me an award for it! 😅 Feel free to check out my store. I’d love to hear what the team thinks!
來自設計師的回覆
Hey there, we are so glad to hear that Studio has provided you with a great website building experience! It takes a lot of effort to build the perfect website for your business and we understand the pride you have with your store - that's a wonderful thing to have.
Refined Cozy
By far the best free theme! I tried others but they look a tad outdated or lack features. Studio is very clean, modern and has enough customization to really make it your own as well. Agree with others the blog feature of adding tags would be stellar but other than that, this is a gorgeous theme!
來自設計師的回覆
Hey, thanks for leaving your review and letting us know that Studio has been left a positive impression. Our developers are aware that merchants want more features for blogs, but in the meantime you can check out blog focused app from the Shopify App Store (https://bit.ly/3M9GxtV) that would add more functionality to your blogs.
Bri Simpson Art
This theme was working perfectly until I recently updated it on August 5th to the studio 15.01. I log in to update my website and I keep getting an error message saying "This page is not compatible with the editor due to one of the following issues: Page is redirecting to an unsupported URL Page failed to load due to. I have no clue wtf this means and troubleshooting is not helping
來自設計師的回覆
Hello, this is definitely something that our Theme Support team can help you look into. Please reach out to our (https://bit.ly/2AWw5VA) so that they can get you in touch with the correct team to have this investigated.
DIUcustom.com
Can't resize a banner so that on mobile its not cut off, on desktop view is fine but on mobile no way to resize and all the wording /promo in the banner are simply just cut off. makes the site look poorly designed.
來自設計師的回覆
Hey there, you can combat this by utilizing the "Adapt to first image" setting within the theme editor for the Image Banner section. This way the image will become smaller and not be cut off on mobile devices. You can also learn more about image cropping by reading this Shopify Blog post here (https://bit.ly/3DGJkrN).
Vjuzhanina Inna
Hi! I really love this theme, but the biggest issue so far has been inability to have cart notes (even though the theme description suggests its possible) and there's no way for customers to use discount codes at the check out, there's no box for it. I've searched through all the settings high and low, but don't seem to be able to find how to fix those two issues. Could you please help with that?
來自設計師的回覆
Hi, glad to hear you love the theme but it's not ideal that these features are hard to spot! To activate Cart Notes, go to the theme editor, click the gear icon on the left for Theme Settings >> Cart and then you should see the option to Enable Cart Notes. For the discount field to show, you must have an active discount in your Discount section of your admin or else it will not show.
Custom Key Consulting
I have been with Shopify for almost 10 years. I have had paid and free themes and this is one of the worst. (sorry) In the middle of building of the website, I get a message that the theme has an update. I can either refresh or override. I had saved my changes and edits every 15 minutes. After this, I lost 4 hours of worth of work!!
來自設計師的回覆
Hi, thank you for letting us know about your experience. When a theme is updated, it creates a duplicate version of your current theme separately. So you should still have your theme you were working on as well as a new theme that has your edits but is updated. The updated version will not carry over any code changes though, you can learn more about this here (https://bit.ly/3OBtMIT)