设计人员：Rawsterne Web Design & Illustration
Ideal for commercial stores with a large number of products
Online Store 2.0
Bought the theme, first time I needed some help, sent in a request, was told to "write the code and mod the code myself". I am not a code savy tech person, was not the help I was looking for to increase a font size on a banner in the theme. Was not impressed with the answer or support. Would not recommend.
We're sorry to hear that you aren't impressed with the high level of support that we offer. We did provide a single line of code and step-by-step instructions for copying the code to your theme so feel it's unfair to say that we told you to "write the code and mod the code myself". Feel free to reach out again if anything in the support document isn't clear.
Been using this theme for a couple of years. Great theme and superb customer support. Highly recommend.
Major issues with the theme, did not want to help me resolve the issues. Money down the drain. I get it, there are tons of great reviews, but my experience was extremely unpleasant. I am unable to customize my page, the entire layout is messed up and unresponsive. Will revise my review if I am offered actual help. Thank you.
We're sorry to hear that you had an unpleasant experience but the issue is not something that was caused by the theme code. As you mentioned, we have lots of great theme reviews and take pride in providing quality theme support. We're happy to answer any questions that you have so please do contact us through our contact form or via Shopify support. Thanks!
I love it because it's simple yet beautiful. The reason I'm giving it 5 stars is because of their customer support efforts.
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