George and Willy
Customer service is really fast and they go above and beyond helping with issues - even when it wasn't related to the theme. Solutions are always given with a video explanation as well.
Respuesta del diseñador
Hi George and Willy - thanks so much for the wonderful feedback! Always rewarding for us to hear that you got real value from our support and are enjoying our theme. A real review [unlike some of the fake reviews on themes in the store] is of great value to us and future customers! Wishing you every success from all the Clean Canvas team!
Tip de Bruin
Really fast reply from support team with the desitre to help the customer.
Respuesta del diseñador
Hi Tip de Bruin - delighted to hear that our support's passion for helping our valued merchant customers was evident in your experience with us. Wishing you every success from all the Clean Canvas team!
screamstore
We've run eCommerce for 20+ years, and this is the first theme that truly delivered: fast, clean, flexible, smart layout, great support. It works perfectly for both our niche shops – Halloween and Christmas – without limits. Custom add-ons were easy. Customers love it, and so do we. Absolute top rating. Tom Viereckl – Cultica® / screamstore.de / griswoldshop.de
Respuesta del diseñador
Hi Screamstore - as a big fan of Halloween, I love your store!! Thanks so much for the kind words and great review. Wishing you every success from all the Clean Canvas team!
Adinkra Expo
Customer service was no helpful the first two times I contacted them and game me generic responses. When i followed up and asked that they actually look at my site they were then helpful, reviewed my site , identified the problem and sent a video with explanation. The issue was not related to their theme but an app I deleted that was still attempting to run and slowing down my site tremendously.
Respuesta del diseñador
Hi Adinkra Expo! Thank you for your feedback and we appreciate you taking the time to follow up so we could take a deeper look. We're glad we were ultimately able to pinpoint the issue and provide clarity, especially since it wasn’t theme-related. Wishing you every success from all the Clean Canvas team!
Drumland Canada | Official
Excellent customer service and great theme features!
Respuesta del diseñador
Hi Drumland Canada! We’re delighted that you found the theme easy to use and that it’s helping bring your vision to life. Our mission is to empower merchants with powerful, intuitive tools—and it’s fantastic to know we’ve achieved that for you. Wishing you every success from all the Clean Canvas team!
Goondiwindi Cotton
As a designer and front-end developer, Symmetry has been my favourite theme to work with for fashion stores. The spacing, alignment, and responsiveness are beautifully refined, and the typography—from H1 to body copy—follows a clear and consistent hierarchy. My back-end developers also appreciate how easy the code is to work with when custom changes are needed.
Respuesta del diseñador
Thank you so much for your kind words! We're thrilled to hear that you’re enjoying the design and functionality of our theme. At Clean Canvas, we pour a lot of care into crafting themes that not only look beautiful but also perform seamlessly. Knowing it’s made a positive impact on your store means the world to us. Wishing you every success from all the Clean Canvas team!
The Sky Balloons
We’ve been using the Symmetry theme and absolutely love it! It’s clean, modern, and super easy to customize. Perfect for showcasing our products beautifully. Special thanks to David for the detailed support via email — really appreciated!
Respuesta del diseñador
Hi Sky Balloons! We’re so grateful for your amazing feedback! It’s wonderful to hear that the theme is performing well for you and that David helped you with your needs. We pride ourselves on creating high-performance themes backed by a team who genuinely care. Wishing you every success from all the Clean Canvas team!
Trisha Patel
The team is extremely helpful and offers great assistance with this theme as well.
KOW US
We chose the theme because we really liked the features. Whilst working on the website, I ran into problems and contacted Clean Canvas. They were super helpful and solved the problem (that as it turned out, I had accidentally created...) in no time. Great service!
on pitch | digital marketing
Greta Themes and very good & fast support. Definitely a recommendation