Symmetry

We rated this theme highly about five years ago after testing dozens of themes across our Middle East sites, but it has not evolved enough since. It still lacks a mobile quick-buy button, a feature studies have shown can lift conversions by around 30%. It may suit catalog-style stores more than mobile-first ecommerce.

Every time I had a question, the support team responded quickly and helped me solve it without delay. Mitch from customer support is amazing — always patient and even provides detailed video tutorials to guide me through the steps. Really appreciate the great service and highly recommend this theme.

Customer service is really fast and they go above and beyond helping with issues - even when it wasn't related to the theme. Solutions are always given with a video explanation as well.

Really fast reply from support team with the desitre to help the customer.

We've run eCommerce for 20+ years, and this is the first theme that truly delivered: fast, clean, flexible, smart layout, great support. It works perfectly for both our niche shops – Halloween and Christmas – without limits. Custom add-ons were easy. Customers love it, and so do we. Absolute top rating. Tom Viereckl – Cultica® / screamstore.de / griswoldshop.de

Customer service was no helpful the first two times I contacted them and game me generic responses. When i followed up and asked that they actually look at my site they were then helpful, reviewed my site , identified the problem and sent a video with explanation. The issue was not related to their theme but an app I deleted that was still attempting to run and slowing down my site tremendously.

Excellent customer service and great theme features!

As a designer and front-end developer, Symmetry has been my favourite theme to work with for fashion stores. The spacing, alignment, and responsiveness are beautifully refined, and the typography—from H1 to body copy—follows a clear and consistent hierarchy. My back-end developers also appreciate how easy the code is to work with when custom changes are needed.

We’ve been using the Symmetry theme and absolutely love it! It’s clean, modern, and super easy to customize. Perfect for showcasing our products beautifully. Special thanks to David for the detailed support via email — really appreciated!

The team is extremely helpful and offers great assistance with this theme as well.