Just had my first experience contacting customer service at CT. They were great, super fast, friendly, and helpful. I also love this theme. I'm not a tech person, but it is easy to navigate. I was able to create a professional site in just a couple of hours. mirthcaftans.com
The posted negative reviews mentioning a lack of support must be from an earlier (perhaps understaffed) time, because these folks have their stuff together now. The theme is easy to populate, simple to alter and smooth as hell to use. Support was great with all of my questions answered (in full) within a day. -30 Watt / Makers of Amusing
Great customer service. Responded quickly to my questions and even helped me change a few things about the theme. LOVE the theme.
I now have a massive smile on my face. Customer service has been much better than previous, helpful representatives and swift response. Although, I will still prefer contact via telephone :)
As a developer/designer, I have used several themes by Clean Themes. Just like the rest, Symmetry does not disappoint! Symmetry is loaded with additional features to help the user create a beautiful website quickly and with ease. Additionally, the support staff at Clean Themes are very knowledgable and willing and ready to help when needed. Money well spent!
This is a very modern template, we love it!. Everyone raves about our new site and how great it looks. The support from Clean Themes has been wonderful too. I would recommend this theme to anyone looking for a great looking and easy to update site.
The theme is great, it works seamlessly from browser to browser. It's all I could want. But even more importantly is the customer service you'll get with this theme. The good folks at Clean Themes worked night & day with me as I figured out the shopify learning curve. Just keep in mind that they are located in the UK so it might be a night before you hear back. Shout out to Suzie for her help. :)
VERY POSITIVE REVIEW: I hesitated for a long time between Symmetry and Retina Themes. I have now built sites with both themes and I have to say, there's a lot of simplicity with Symmetry that allows for creative expression. If you look at sample sites with Symmetry, there's quite a range of looks! Also the support team is fantastic and intelligent. Kudos!
This is an update to our previous reply I take back what I said about their support. In the past 3 weeks, we've been doing some custom work with Clean Themes and Will and the team have been nothing but fantastic to us! They must have gone on vacation for a tad bit or something where communication was slow, but everything has worked out beautifully! STUNNING work!
Very nice theme. Even nicer support team. Quick response and helpful. They fix minor bugs for free. They also have paid customization services. Overall, very happy to use their services.