Customer service was no helpful the first two times I contacted them and game me generic responses. When i followed up and asked that they actually look at my site they were then helpful, reviewed my site , identified the problem and sent a video with explanation. The issue was not related to their theme but an app I deleted that was still attempting to run and slowing down my site tremendously.

Excellent customer service and great theme features!

As a designer and front-end developer, Symmetry has been my favourite theme to work with for fashion stores. The spacing, alignment, and responsiveness are beautifully refined, and the typography—from H1 to body copy—follows a clear and consistent hierarchy. My back-end developers also appreciate how easy the code is to work with when custom changes are needed.

We’ve been using the Symmetry theme and absolutely love it! It’s clean, modern, and super easy to customize. Perfect for showcasing our products beautifully. Special thanks to David for the detailed support via email — really appreciated!