White Dahlia
The issue I previously faced has now been resolved. The team addressed my concern, and the theme is working fine for my store. Overall, the experience is now satisfactory.
來自設計師的回覆
Pleased that we were able to help with your store. Thank you for choosing the Testament theme.
Kissdressy
I paid for this theme, there are so many defects about this theme, you will find them while installing your store. Shopify customer service recommended me to contact this theme support, well, this theme support recommended to use developer market, and they could not offer any supports, so This is a fraud. don't use this , they just want to obtain your money.
來自設計師的回覆
We provide free support for all of our themes, regardless of how long you have been using it. If you have found support issues with the theme then our team is here to help. We referred you to developers as Kiss Dressy requested theme modifications that were beyond the scope of what we can provide within our free support.
Action Bracing
I had a few issues with some parts of the theme but Richard was quick to respond to help me resolve them.
來自設計師的回覆
Thank you for changing your review. We are very pleased that we were able to help you resolve issues that you were having. Our team is here if you run into any problems.
Nail Stamping Queen UK
I've been using Testament for almost 2 years now, and I love it! SO easy to set up and its great that when I update products, they instantly appear in real time (on my previous e-commerce site it took almost a week to catch up!) A few things on my wishlist going forward (hope you're listening shopify, lol) are a facility to do Pre-Orders for items, a facility to sign up for stock notifications.
來自設計師的回覆
Thank you for providing this great review of the theme! Pre ordering is actually available within the theme so please do reach out to our team, we can assist in helping you get that setup!
The Gift Project
Great theme and been using for years, hit a bit of trouble with the site due to an update with shopify but Richard from their support team resolved very quickly - less than 24 hours - would definite recommend just based on service itself
來自設計師的回覆
Thank you for taking the time to share your kind review. We are very pleased that you like the theme and that our team was able to help.
Bella Jane Jewellery
I have been using the Testament theme for many years now and I only have good things to say about it. If you ever have any questions, someone is always quick to respond and they are always so helpful and friendly, which I find rare to find these days. I would highly recommend this theme to anyone thinking about it. 10/10, can't fault a thing. Thank you for the excellent theme and service!
來自設計師的回覆
Thank you for your kind review. We are very happy to have been able to assist when needed and will continue to be here if you need any help.
RainCaper
We had 3-4 final contenders for our Shopify 2.0 retheme, and I SO REGRET picking Testament. I do have dev access but am quite competent at pasting CSS. However, EVERY TIME I want to make a simple change myself, Testament blocks basic things and hard codes in absurd elements so I am trying CSS, then JSON, etc. I cannot disable their default chat, so it shows ON TOP of my HelpScout chat. 2/10 theme.
來自設計師的回覆
Very surprised to receive this review as we can't see any prior emails to our support team. It sounds like you are running into issues when trying to change or add code. We don't have a chat module in the theme so it would appear that you have 2 different apps fighting for the same position on the screen which would be easy to rectify. We have reached out and hope to be given the chance to help
HUBBIQ
Great and responsive support received from Tiffany. She answered my questions about a theme customization I needed and offered some good options at a solution.
來自設計師的回覆
Thank you for choosing our theme and for taking the time to share your experience. We are here to help if you need us.
Ivy & Olive Boutique
It works great for our store and Tiffany in support was amazing helping me fix something with my theme setup.
來自設計師的回覆
Thank you for choosing our theme and for your kind review. We are always happy to help!
Tailgate Hats
The theme is great, the support is awesome. Highly recommended. Richard was a tremendous help. He is super supportive and responsive. Great job again from Underground. Shawn CEO
來自設計師的回覆
Thank you for your kind review. We are happy to help and pleased to hear that you like the theme!