292 reviews
Brilliant theme, allows us to personalise perfectly for our brand. Amazing customer service, very responsive and helpful. So far, no issues.
I'm a bit torn with this theme. I do actually love it and it does everything I want. BUT and this is a big BUT, updating to the latest version of the theme is extremely complicated, cumbersome, time consuming and counter intuitive. Every section, settings, template and custom code has to be copied and pasted individually one by one. It's a big headache.
Theme updates are the same for all Shopify themes but do not require the manual effort that you describe. If you reach out to our support team via: https://support.weareunderground.com we will be able to help you with the steps to expedite updating.
Great theme and great support from Jason at We are underground!
I've had several times where I've needed some tweaking of the theme or help with an issue and the customer support has been great. Tiffany helped me today in particular, and she went above and beyond to help me with a spacing issue and replacing code (which I know NOTHING about and hate to do, lol). Thanks again Tiffany! Appreciate the theme support all around!
This theme is supported by We are Underground
Have a question about this theme?
292 reviews
Brilliant theme, allows us to personalise perfectly for our brand. Amazing customer service, very responsive and helpful. So far, no issues.
I'm a bit torn with this theme. I do actually love it and it does everything I want. BUT and this is a big BUT, updating to the latest version of the theme is extremely complicated, cumbersome, time consuming and counter intuitive. Every section, settings, template and custom code has to be copied and pasted individually one by one. It's a big headache.
Theme updates are the same for all Shopify themes but do not require the manual effort that you describe. If you reach out to our support team via: https://support.weareunderground.com we will be able to help you with the steps to expedite updating.
Great theme and great support from Jason at We are underground!
I've had several times where I've needed some tweaking of the theme or help with an issue and the customer support has been great. Tiffany helped me today in particular, and she went above and beyond to help me with a spacing issue and replacing code (which I know NOTHING about and hate to do, lol). Thanks again Tiffany! Appreciate the theme support all around!
This theme is supported by We are Underground
Have a question about this theme?
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What’s included with every theme on the Theme Store
Works with the latest Shopify features
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Get the latest theme features and fixes from the Theme Store. You can redownload your purchase at any time.
Non-expiring license for one store
Your payment entitles you to use the theme on a single store, and keep it as long as you like.
