Coursacs
Since version 3.3.0, my navigation menu in the header is no longer clickable when I hover my mouse over it. This is a real problem for the user experience, and I hope it will be fixed as soon as possible.
Odpověď od návrháře
Hey there! Thank you for reaching out to explain the issue you're experiencing. This is a known issue with the latest version. Our Support team (https://bit.ly/2AWw5VA) can get you in touch with our Theme Support team who can assist with providing a couple of fix options.
Kooch Boutique
Love this theme, had a few bugs thats stalled my launch but when reported they were resolved in a few days.
Odpověď od návrháře
Hello, and thank you for your feedback. The issue you’re experiencing is known and there are several fix options available. Please contact our Support team (https://bit.ly/2AWw5VA), who can connect you with our Theme Support team to help resolve this.
Trendssi
This theme format is good and friendly but the loading of this theme is very low as the page is not able to load quickly as the should be it aslways remain low how ever its around about the remain till the 50-55 then tell me is there any your live support system that can support me on live chat
Odpověď od návrháře
Thank you for your review. We haven’t experienced speed issues on a clean install of Tinker. Added custom code or apps can impact loading times. For further troubleshooting or live support, please reach out to our Support team (https://bit.ly/2AWw5VA).
VELTON
I am very happy with this theme also horizon and i find it good so far. Only one issue when we customize the theme via code and update the theme it breaks our previous customization. I havent figure it out how to do that. i appriciate if the theme update did not replace the files or new sections added by store owner.
Odpověď od návrháře
Thank you for your kind words about Tinker and Horizon. Custom code changes made in the theme editor don’t carry over to updated theme versions. If you’re adding CSS, use the Custom CSS settings in sections, blocks, or Theme Settings, as these transfer with updates. We’ll share your feedback with our developers.
FAYRON
I like this theme but I have an issue with the button / email section. When I set it to integrated button, the border, that appears when you click the box/input to insert your email address, is a always a square and doesn't follow the shape of the input box and it also doesn't cover the entire input box.
Odpověď od návrháře
Hey there! Thank you for your review. We have tested the functionality on a freshly installed copy of Tinker and are unable to replicate the issue you've outlined here. If you are not using the most recent version of Tinker, please update. If you are and still experience the issue please reach out to our support team (https://bit.ly/2AWw5VA) so they can assist with troubleshooting this further.
NEXOES
There's an urgent problem that needs to be solved. When I'm editing products and inserting YouTube videos into the product description, the video size doesn't adapt to the screen size on mobile devices, regardless of whether it's a landscape or portrait video. I have to manually adjust the size, which is very inconvenient. I sincerely hope your team can improve this. I will leave a positive review
Odpověď od návrháře
Thank you for your feedback. For assistance with adjusting the size of embedded YouTube videos on mobile, please reach out to our Support team (https://bit.ly/2AWw5VA). They can connect you with our Theme Support Team, who may be able to provide a custom solution that can be added to the Custom CSS of your theme. We have also brought this to the attention of our theme developers.
Lamb's Light
The free themes are actually pretty solid now (they once weren't). Plus, with the new AI tool, you can create just about anything that the expensive $200+ themes offer. I've dropped a lot of cash on fancy themes over the years, and this free one holds up really well against them. Most of the negative reviews seem to be from newcomers who aren't quite sure how to set up their store right.
Odpověď od návrháře
Hi, thanks for sharing your experience. It’s great to hear the free themes and AI tools are working well for you and stand up to paid options. We appreciate your support and wish you continued success with your store.
ClassiqueNest
The ‘sticky add to cart’ feature is mentioned as added, but it is not available.
Odpověď od návrháře
Hello, and thank you for your question. The Sticky Add to Cart feature can be enabled in the Product information section of the Product Template. If you’re unable to locate it or need assistance, please reach out to our Support team (https://bit.ly/2AWw5VA) .
Klura
An sich ist das Theme sehr gut. Eines könnte man allerdings in der Produktübersicht verbessern. Bei Varianten Angeboten mit unterschiedlichen Preisen, sollte man ein "ab" vor den Preis setzen, dass es überhaupt in der Übersicht ersichtlich ist, dass es eine Variante gibt.
Odpověď od návrháře
Hallo und vielen Dank für Ihren Vorschlag. Wir freuen uns über Ihr Feedback zur Ergänzung eines „ab“-Zeichens vor dem Preis in der Produktübersicht für Varianten mit unterschiedlichen Preisen. Ihr Feedback wurde an unsere Theme-Entwickler zur Prüfung weitergeleitet.
VYLASA
Nice theme! I like how comfortable it is to work on. Can we get an option to select a custom mobile media for the slideshow block just like in the hero block?
Odpověď od návrháře
Hi, and thank you for your feedback. We're glad to hear you find the theme comfortable to work with. We appreciate your suggestion to add a custom mobile media option for the slideshow block and will pass this request on to our developers for consideration.