The Green Corner
I have problems with the comparison price, which is only shown to me sometimes, but the structure is very good. To the developer, please can you help me to fix this bug. Thank you
Odpowiedź od projektanta
Hello, we appreciate you reaching out about the comparison price issue. For help resolving this, please contact our Support team (https://bit.ly/2AWw5VA) so we can look into the problem and assist you further.
Pink Barn Kids
I am a wholesale company. I loved this theme until they updated it without telling us. I can't find out how to contact the designer to see if I can get back to an older version. They changed the "Add to Cart" after choosing all variants. Now the items are automatically added to the cart. Because of this, I cannot have an app that allows pre-orders for merchandise to be shipped at a later date.
Odpowiedź od projektanta
Hi, thanks for your feedback. Since Shopify is the designer of the Trade theme, you can contact our support team for any issues (https://bit.ly/2AWw5VA) - we would need to take a close look at your store to narrow down the problem and offer tailored suggestions.
ZABULUN
easy for edit I love thank so much
Odpowiedź od projektanta
You're very welcome - we're glad you're enjoying the Trade theme!
Sunshine and Raebows
Love the main home page and everything else but I really dislike the price listing section. I wish I had choice over that or a normal drop down list or even the button list like on some of the other themes. I know this is for trading but it's the only one that ticked the other boxes.
Odpowiedź od projektanta
Hello, and thank you for your feedback. We're glad to hear you love the home page and overall design. We've shared your suggestions about the price listing section with our theme developers for consideration in future updates.
Heads 2 Tails
I love the theme and it’s navigation and how it functions. But when I create a customer account and login in to my account. The header and the whole my orders and my account page is not matching the actual website. The my account is not changing, when I customize. It would be amazing, if you can work on customer account page, it would be lovely.
Odpowiedź od projektanta
Hello, and thank you for your feedback. We’ve received similar requests from other merchants regarding customer account page customization. While we’re not able to confirm if or when this will be added, your feedback is appreciated and has been shared with our developers.
Luhuimaoyi
The theme I'm using is Traed, but I haven't added to the shopping cart or initiated the checkout in my product information. Moreover, I have already enabled shop pay in shopify, and there is only a quick order option under the product details. Should I insert some code in the product information to display shop pay
Odpowiedź od projektanta
Hi there! Thank you for your feedback. To ensure you receive the best assistance with the issues you're facing, we encourage you to reach out to our Support team (https://bit.ly/2AWw5VA). They are equipped to help you directly.
So Picksy
It is not easy to use. All pages point to the same interface, which is difficult to use.
Odpowiedź od projektanta
Hi there! Thank you for your feedback. This sounds like an issue our Templates might resolve. You can learn more about it in the Templates Help Center Documentation (https://bit.ly/3SDO8SM). If you’re still experiencing issues after reviewing this, please reach out to our Support team (https://bit.ly/2AWw5VA) for further guidance.
ZoeAndBruno
Having trouble as I cannot remove this code from the product page... $5.80 /ea
Odpowiedź od projektanta
Hi, this may be added text within the admin settings, the Default theme content or within the theme code. Please contact our Support (https://bit.ly/2AWw5VA) so that we can take a closer look to see where this is coming from.
Bahçevilya
bu tema çoklu ürün almak isteyenler için çok güzel anlaşılır
Odpowiedź od projektanta
Merhaba, geri bildirimlerinizi burada paylaştığınız için teşekkür ederiz. Trade'in amaçlandığı gibi çalıştığını duymak harika - birçok ürün ve seçeneğe sahip işletmeler için iyi.
Grill-Jäger
Good theme, but not fully accessible. aria-labelledby references a non-existent ID (Badge-…), causing a broken ARIA reference error (axe, Lighthouse). Also, Same text creates redundancy for screen readers. Needs an accessibility fix to meet Shopify’s own theme requirements.
Odpowiedź od projektanta
Hello, while we cannot rely solely on third party tools such as Axe or Lighthouse (since they cannot recognize specific things that our platform does purposefully but seems like an error on their end) we'd love for you to contact our Support (https://bit.ly/2AWw5VA) so that we can get more context on your findings. Thanks for sharing them as well!