I bought this paid theme expecting basic product card alignment to work properly. Product grids and sliders look inconsistent, and support says fixing it is outside standard support. For a $100 theme, basic ecommerce layout should not require extra paid customization. Very disappointing.

The design is clean and user-friendly, with strong functionality. The overall experience is smooth, and the support team resolves issues quickly and efficiently.

Whenever I ask a developer any questions, they say it's a lot of work and time, so they can't implement it now and add it to the roadmap instead. Meanwhile, the support team is slow to respond to tickets — it takes 24 hours for some, 2–3 days for others, and sometimes there's no response at all.

This theme is awesome! It provides everything my business needs and produced 100s of sales in the 1st month. What is even more awesome is the customer service and team of developers who worked hard to provide a feature I requested, the speed of turn around and attention to detail is best in class, now my customers can enjoy features that make their shopping experience even better. Thank you!