LIVInOutdoors
I like the look of the theme but do not be fooled. Their customer support is non-existent. To be fair, they did respond one time and fixed something on the website. I have been trying to get answers for months and even got Shopify involved. Like the previous review, I have spent hours on this theme and now I feel like I need to buy a new one. This is unacceptable customer service.
Odpowiedź od projektanta
LIVInOutdoors, we apologize for the delay in response. We are going through a process of change management and are now ready to serve. Please feel free to reach out to us via: mps.selena@gmail.com This is a temporary support email until we can get things back up. We'd love to serve you and are ready should you need assitance. Thank you for understanding.
Freelancer Files
DO NOT BUY THIS THEME! I just THREW AWAY almost $300. There is NO customer support - I've emailed them MULTIPLE TIMES and they ignore me and even WORST their basic template has no basic SEO header tags - its missing a tag and META DESCRIPTION in the header - unreal. How embarrassing. I MAY HAVE TO START OVER AFTER HUNDREDS INVESTED INTO THIS AND SO MUCH TIME WASTED!!!
Odpowiedź od projektanta
Freelancer Files. We got concern and apologize for the delayed response. We are in the process of change management and I know that sounds like a lame excuse, but it is the truth. If you are still having issue, please feel free to email us: mps.selena@gmail.com I'll get back to you as soon as I receive your email. Thank you for understanding.