Vantage

No idea why chikum is not satisfied, I have in fact the opposite experience with Underground Media: I think the customer service is AWESOME! Richard is extremely helpful, very fast in replying and a great support! He is never tired to explain things, always there when I need help and made it super easy to customize this theme. I love the theme and I love my new shop! Thanks Richard!

I've gotten lots of great feedback on the design of theme and within the first two weeks my shop was featured on a national television show and a national magazine. I must say that Richard's customer support has been impeccable. He has gone above and beyond in every manner. He made having an online business so easy, I couldn't have launched it without him.

Not sure why this theme would get a negative review. We recently went responsive and I was nervous about the switch. I only have basic HTML knowledge but this was easy to use and customize. But the best part is Richard's support. He answered ALL of my MANY questions almost immediately. I never felt stranded and when we went live he was there to troubleshoot right away. You really can't go wrong.

This theme is terrible once you get into the nitty gritty… it looks nice on the surface but overall its mechanics are weak. The support was non-existent and when I finally got a response, it was a mixed up answer that went nowhere and solved nothing.