My Store
At first glance, this theme appears to be very comprehensive and even comparable to much more expensive themes. However, in actual use, it feels quite cluttered. It certainly offers a lot of features, but there are also several bugs. Most importantly, the theme editor does not have a Chinese language pack. I hope Chinese localization can be added in the next update.
Ответ разработчика
Thank you for your feedback and for sharing your experience with Venice. We've now released Venice v1.0.3, which includes Simplified Chinese translations for the Theme Editor. We'd also love to learn more about the bugs you encountered so we can investigate and address them. Please feel free to reach out to our support team at https://storewave.app/support.
Rickymakes
There are a lot of limitations on the customization side, especially with the product page, where there are a lot of essential blocks missing and require custom code to implement, simple things like text blocks or buttons. Also, I am still stuck on version 1.0.0 and have not been able to update to 1.0.2.
Ответ разработчика
Thank you for your feedback. We're sorry the theme hasn't met your expectations. We'd like to better understand the product page blocks and customization options you feel are missing. We'd also be happy to help resolve any issues updating the theme. Please feel free to reach out to our support team at https://storewave.app/support so we can work with you to resolve them.
yaweva
The theme felt very unfinished; a lot of essential functionality had to be custom-built on my end.
Ответ разработчика
Thank you for sharing your feedback. We're sorry the theme didn't meet your expectations. We'd appreciate the opportunity to better understand the functionality you felt was missing or required custom development so we can review your suggestions and see how we can help. Please feel free to reach out to our support team at https://storewave.app/support.
Predator Fly Gear
I've had many themes since my first one in 2006 and I love the video and mobile-centric aspects of Arcane. The Store Wave support team has been absolutely phenomenal!! They've gone above and beyond to help me get my site to exactly how I wanted it with this hot off the shelf new theme!
