Kitsunematcha
It's good but it really needs the "3 icons with benefits" block
Отговор от дизайнера
Thanks for your review! Have you tried using the "Icons with text" section? This section allows you to use images with text descriptions, and might suit your purposes. If you want any help with design, please contact our support team anytime: https://bit.ly/2AWw5VA.
Salman Stores
It's one of the best themes ever used, I just had one issue, RTL was not supported and it disappointed me. Now I need to look for another theme.
Отговор от дизайнера
Hey there. Thank you for your feedback and for sharing your experience. We understand how important RTL support is. While this theme doesn’t offer it, some paid themes or third-party apps do. We appreciate your input and wish you success with your store.
Fibre Life
It's a beautiful template but only to the extent of design. the tech behind this is terrible. the phone version of this doesnt show up on the screen properly. when you open it on your phone, you can only view the FULL website by swiping left or right. it doesnt automatically shift the mobile and desktop version depending on the design.
Отговор от дизайнера
Hello, and thank you for posting your review. While some issues with the mobile versions were addressed in the most recent update, we are unable to replicate your experience on our test store. To assist you further, we recommend reaching out to our Support team at (https://bit.ly/2AWw5VA) for troubleshooting. Thank you for your understanding.
Story Plants
After the update all my pictograms in my product carrousels are gone. How can I get the option to add pictograms in my product overview in the product carrousel? Thank you!
Отговор от дизайнера
Hi there. Thank you for your feedback. We appreciate you taking the time to share your experience. To understand your concerns better and to provide the best assistance possible, we recommend reaching out to our Support team at (https://bit.ly/2AWw5VA). They will be able to gather further details and help resolve the issue you’re encountering. Thank you for your input.
Voltur Delivery
Le thème est très bien, mais la dernière version de sa mise à jour "2.1.1" ne fonctionne pas sur Safari, le site devient bloqué.
Отговор от дизайнера
Bonjour et merci pour votre avis sur le thème. La copie mise à jour de la dernière version n'est pas complète. Nous l'avons reessayé et elle a reussi. Si le problème persiste, nous souhaitons vous aider. Veuillez contacter notre équipe (https://bit.ly/2AWw5VA)
Fomzie
The theme shows pickup not available even though the option is disabled in the settings.
Отговор от дизайнера
Hi there. Thank you for your review. We understand how frustrating it is when something doesn’t work as expected. If the admin setting is disabled, please check another setting in the Buy buttons block under Product information in the Product template. The option is titled Show pickup availability. If you need further assistance, please reach out to our Support team (https://bit.ly/2AWw5VA).
Eden May
I really love this theme but it does NOT WORK AT ALL on older mobile iOS. The product images didn't load, the navigation menu didn't click, and the whole homepage wasn't fit for mobile as it could zoom out and then it broke it completely. So disappointed as I'd love to use this theme :(
Отговор от дизайнера
Hey, we appreciate the honest feedback and our developers are aware that older iOS models are struggling with Vessel. They are working on ways to improve this, but please know that our themes and software in general ensures that it support the two to three most recent versions of browsers. You can get more information on this here (https://bit.ly/44PJgmS).
Cerashield
how can I make the social media links/ logos more visible as at the footer are too small. Everything else is great. Thanks!
Отговор от дизайнера
Hi there, thanks for your feedback and question. This may be a change that Theme Support can adjust for you using Design Time. Please contact our Support (https://bit.ly/2AWw5VA) to see if you are eligible for Design Time (https://bit.ly/3F5vga5) and we may be able to make this change for you.
EAKKOST
This theme is nice but My product media doesn’t showcase on mobile only on desktop, it show the image on the top side and it is very tiny
Отговор от дизайнера
Hey there, this definitely isn't expected behaviour and could be caused by custom code, app injections or other settings. Please reach out to our Support (https://bit.ly/2AWw5VA) so we can investigate this further with you.
Reid's Boutique
The theme layout is good the only problem i have is that i cant add social media icon and Afterpay On-Site Messaging on the product pages Update. How many Updates does this theme have it looks like every time you turn around it's an update look the last update my product zoom went away my reviews stars disappeared these updates are driveing me crazy
Отговор от дизайнера
Hello, we are glad to hear that you are liking Vessel's layout so far. These may be changes that Theme Support can adjust for you using Design Time. Please contact our Support (https://bit.ly/2AWw5VA) to see if you are eligible for Design Time (https://bit.ly/3F5vga5) and we may be able to make this change for you.