Gust Coffee Roasters
Very nice theme, only one very annoying thing on this Theme. When using the "Product list: Carousel" on the main page, it shows different thumbnails randomly, which is not what I want. This can't be changed in the settings and is really annoying as I want my customers to see the first main pictures of the products here. Please let us know when this will be possible to adapt. Best
Отговор от дизайнера
Hey, we appreciate you sharing your thoughts about Vessel. If the product has any variant images, the product card will display the first variant image and then the first featured image set in the admin when hovering over the product. This has been something our developers have received feedback on and they are looking into possible resolutions for a future version release.
Mother Nurture
the theme unfortunately has a lot of bugs. products in the carousel cannot be clicked on sometimes, the hero-video sometimes does not work - these problems exist especially on the mobile view.
Отговор от дизайнера
Hi there! Thank you for your review of Vessel. Our developers are aware of some product carousel issues that were addressed in the latest update, so we encourage you to update if you haven’t yet. If problems persist, please reach out to our support team (https://bit.ly/2AWw5VA) with details so we can forward them to our Theme Developers. Your feedback is appreciated!
simplyperfumes.co.uk
Hi, Im really enjoying this theme and the horizon update has been a game changer for free themes so far. No issues either on phones or desktop layouts to report like other reviewers. Hope those can get it fixed as the theme is well worth it.
Отговор от дизайнера
Hello! Thank you for your kind words about the Vessel Theme! We're thrilled to hear it’s working well for you. We appreciate you taking the time to share your experience, and we're glad you’re enjoying all that our new themes have to offer.
Norahaven
The Vessel template has a very serious layout problem on mobile devices, and the display effect is very different on different versions of iOS and Android browsers. I tried to find a Shopify support consultant to solve this problem, but their service was terrible. They repeatedly emphasized that there was no problem with the template, but it was my phone or the usage.
Отговор от дизайнера
Hey there, we appreciate you reaching out here to get further support. Our developers are aware of our newly released themes not displaying correctly on older iOS devices, compared to how the theme displays on desktop or Android devices. They are looking into resolving this within the next few updates, so keep updating the theme to see the most recent bug fixes.
The Better Sister
Beautiful site I love the features but too many bugs! You create a title on a page and it changes other pages to the same title. If you add an icon with text to a page it stays on all pages not just on the page you wanted to add it to. If you add an image to a page its constrained within padding thats smaller than the site. The website has so much potential but its a pain to work on.
Отговор от дизайнера
Hi, if you want sections and blocks to only show on specific products, you need to use a different product template. You can learn more about the process in the Help Center Template documentation here (https://bit.ly/33s2n9B). If you still have questions and want to share further feedback, please reach out to our Support for further assistance (https://bit.ly/2AWw5VA).
WICK WORX
Absolutely loving this theme, it's easy to use and has great design features, I'm super happy :)
Отговор от дизайнера
Hello, thanks so much for sharing your positive experience with Vessel! We are happy to hear that you are happy with the new theme.
SPACE CADETS USA
nice layout, just has some bugs on mobile
Отговор от дизайнера
Hey there, thanks for sharing your feedback about Vessel! We are happy to hear that it's pleasing to the eye and also understand the frustration that comes with discovering issues on mobile only. Please let us know about the issues by contacting our Support (https://bit.ly/2AWw5VA) to see if we can resolve any of them right away.
Amarte
The theme doesn't seem to work in the mobile version. While editing shows it fine but when published and open the site on a mobile device it doen't work properly. Tried contacting the theme support but was sent to regular shopify support chat which didn't manage to get through a support advisor. Please could you help me looking into this as I really like the theme but I need the mobile working
Отговор от дизайнера
Hi there. We're not aware of any widespread mobile issues with Vessel or our other new themes. While we’d like to assist, our support team (https://bit.ly/2AWw5VA) is best equipped for troubleshooting and can escalate your issue to the Theme Support team if needed. Please ask for an advisor in Support Chat, and you'll be connected with a real person.
Essaouira Outdoor
Doesn't work correctly on mobile device.
Отговор от дизайнера
Hello, while we thank you for letting us know your experience, this is not an issue we are getting wider reports for. This means there is something specific to your admin or theme settings (such as apps or custom code) that could be causing this mobile issue for you. Please reach out to our Support (https://bit.ly/2AWw5VA) so we can help by finding the source of the problem with you.
Kansugi
It doesn't work with the Shopify CLI when developing locally.
Отговор от дизайнера
Hey there, we appreciate you trying out Vessel and using it as a base for your development. On our end, we are not experiencing any issues with the CLI. We suggest contacting Partner Support (https://bit.ly/4kMzho1) so that we can help troubleshoot any issues you are running into.