ITOJU ARA
I do love this theme. Shopify works on updates/bugs regularly! One of the things I would ask is focus on the video features, particularly for the homepage. Not much customizations for vids to adapt to mobile and full screens. Looks odd on either or. Can’t have both. Multiple vids for full screens horizontally so you can watch multiple vids at once? Still a theme you should try if you’re eyeing!
Tasarımcının yanıtı
Hi there! Thanks for the kind words and feedback! Video responsiveness across mobile and full-screen is something our developers are aware of. We always monitor merchant feedback to inform future updates and will make sure this gets noted. We appreciate you taking the time to share!
DARABARA
Very good theme, the modular direction is great. I noticed a rendering bug, not sure if it's been reported yet: occasionally, when using transparent .webp images in Safari (iOS/MacOS), the second product image bleeds through or overlaps the first image when 'Show second image on hover' or 'Show carousel' is enabled.
Tasarımcının yanıtı
Thank you for your feedback and for highlighting this rendering issue. We haven’t been able to replicate this behavior in our testing, so we’d appreciate it if you could reach out to our Support team (https://bit.ly/2AWw5VA) with more details. This will help us troubleshoot further and investigate the problem on your store.
Divine Steps
Extremely professional website that we've been able to achieve a good conversion rate with
Tasarımcının yanıtı
Thank you for your feedback. We're glad to hear you’ve achieved a strong conversion rate with Vessel and appreciate your positive comments about its professional quality.
Boody Club
somehow the performance of this theme got even worse
Tasarımcının yanıtı
Hi, and thank you for your feedback. We haven’t observed performance issues with a clean installation of the theme. Such problems are often caused by apps or custom code. Please reach out to our Support team (https://bit.ly/2AWw5VA) for help troubleshooting your store’s performance.
islora
I've been using Vessel for a while. But since the update to 3.2.1 my menu is not working correct anymore. It was before text but now it is jumping to a hamburger menu. It is not working properly.
Tasarımcının yanıtı
Hello, and thank you for your feedback. As there have been several updates, we’ll need more details about your menu issue after updating to 3.2.1. Please reach out to our Support team (https://bit.ly/2AWw5VA) so we can review your setup and provide assistance or insights.
Arcane Arcadia
I like the theme, but it has some issues that the Dawn theme doesn't have. Update for 3.3.1. The Desktop submenu issue has been fixed. Which is great! Two issues I discovered: 1. Blog posts don't appear in the search results with the search and discovery app. And the blog page does not show all blogs and there is no way to move to the next page to show the rest of them.
Tasarımcının yanıtı
Hello. Thank you for your feedback and for sharing the specific features you miss from the Dawn theme. We’ll pass your request for more control over the blog template and product card image shapes to our developers. Regarding the hero banner, it is designed to focus on the content rather than adapting to the first image. For flexibility based on images, we recommend using the slideshow section.
Darklight Beauty
Collection Cards lists (not clickable) aren't working on mobile and im not sure for how long it's been like this. such a shame since I really loved this theme.
Tasarımcının yanıtı
Hello, thank you for your review. The on mobile images are not clickable but the text is. We cannot reproduce this on a fresh install of Vessel. Please reach out to our Support team (https://bit.ly/2AWw5VA) so we can investigate
SHOPFAIRY
I did love this theme but there's an issue with the cart - If I use the page cart option, there isn't a button that says 'continue shopping' which would make the user experience so much better. The issue with drawer cart is that you can not see all the products as the font is way too big, and if you have all the quick checkout buttons, you can only see 1 item in the cart. Please do something about
Tasarımcının yanıtı
Thank you for leaving your comments on Vessel. As with all Shopify themes, the Continue Shopping button appears only when there are no products in the cart. We're not clear on the cart drawer issue, as there should be a scroll when products surpass the visible area. Please reach out to our Support team (https://bit.ly/2AWw5VA) so we can investigate and provide details to our developers.
Petal and Vault
Beautiful theme with some backend issues. The header and navigation in particular has performance issues (layout shifts on load, hydration lag, etc) which affect the user experience. I love the look but the theme is just not stable enough for me. Now I have to look for another theme and start from scratch :(
Tasarımcının yanıtı
Hi there. Thank you for your feedback. We’d like to learn more about the issues you're experiencing, as we aren't seeing similar reports from other shops. Please reach out to our Support team (https://bit.ly/2AWw5VA) for assistance, as these issues are often related to custom code or apps.
Bourgondisch Goud
I like the design. But on desktop, the filters don't work. The things get added to the URL, but nothing happens. I installed a script now to fix loading, but now you cant remove the filters. Does anyone know a solution to this?
Tasarımcının yanıtı
Hey there. Thank you for posting a review. We're not able to replicate any filter related issues with the theme however. These kinds of issues are usually found to be related to either custom code or apps that have been installed. Please reach out to our Support (https://bit.ly/2AWw5VA.) so they can assist further.