Divine Steps
Extremely professional website that we've been able to achieve a good conversion rate with
Antwoord van ontwerper
Thank you for your feedback. We're glad to hear you’ve achieved a strong conversion rate with Vessel and appreciate your positive comments about its professional quality.
Boody Club
somehow the performance of this theme got even worse
Antwoord van ontwerper
Hi, and thank you for your feedback. We haven’t observed performance issues with a clean installation of the theme. Such problems are often caused by apps or custom code. Please reach out to our Support team (https://bit.ly/2AWw5VA) for help troubleshooting your store’s performance.
islora
I've been using Vessel for a while. But since the update to 3.2.1 my menu is not working correct anymore. It was before text but now it is jumping to a hamburger menu. It is not working properly.
Antwoord van ontwerper
Hello, and thank you for your feedback. As there have been several updates, we’ll need more details about your menu issue after updating to 3.2.1. Please reach out to our Support team (https://bit.ly/2AWw5VA) so we can review your setup and provide assistance or insights.
Arcane Arcadia
I like the theme, but it has some issues that the Dawn theme doesn't have. Update for 3.3.0. It's a nightmare to use if have an ultra-wide monitor. I can't keep the submenu open long enough to select anything. It closes way too fast. Please fix!
Antwoord van ontwerper
Hello. Thank you for your feedback and for sharing the specific features you miss from the Dawn theme. We’ll pass your request for more control over the blog template and product card image shapes to our developers. Regarding the hero banner, it is designed to focus on the content rather than adapting to the first image. For flexibility based on images, we recommend using the slideshow section.
