The Vivid theme is not just robust and fast; it is also beautiful, easily customized, and constantly improved with key updates. The support provided by the developers is exceptional. They are quick to respond and offer actionable help. Even when the issue is outside their scope, they try to guide you in the right direction to find help or answers. Their level of support is truly exceptional.
By Sohho6 maj 2024
Thanks to the theme, we were able to increase our sales by using features that enable our customers to shop, and the support team helps us a lot. We can communicate on any issue and receive a positive response. They help us a lot in adding the technical and code features we want to the theme. Thank you <3
True Elegant30 apr. 2024
Very Good and in Budget Just What I Looking For
Thank You
You guys are the WORST theme I have ever used. I have been trying to get support from you for MONTHS. How many forms do I need to fill out before I get a response? Additionally, the Shopify support team also is unable to get me in touch with you guys - it is IMPOSSIBLE to get a single reply from you!!!
PLEASE CAN SOMEONE HELP. This is the worst customer support I've ever experienced from a theme.
Svar från Slash Themes14 dagar sedan
Hello Team, Apologies about that as our mail was bounced by Shopify. We recently checked and removed from the blacklist so we missed your mail. In case of that, you can contact us via a quick chatbot located on our site. You can now send your issue in the mail and we assure you that you will get things fixed within the next 12 hours.
Shine Store12 dagar sedan
The Vivid theme is not just robust and fast; it is also beautiful, easily customized, and constantly improved with key updates. The support provided by the developers is exceptional. They are quick to respond and offer actionable help. Even when the issue is outside their scope, they try to guide you in the right direction to find help or answers. Their level of support is truly exceptional.
By Sohho6 maj 2024
Thanks to the theme, we were able to increase our sales by using features that enable our customers to shop, and the support team helps us a lot. We can communicate on any issue and receive a positive response. They help us a lot in adding the technical and code features we want to the theme. Thank you <3
True Elegant30 apr. 2024
Very Good and in Budget Just What I Looking For
Thank You