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Boutiques utilisant le thème Vogue

24 avis

62 % positif

  • 15 avis positifs
  • 1 avis neutres
  • 8 avis négatifs
Écrire un avis
Annette Hair Co. Mar 26, 2021

Getting template help is proving to be an unclear path. There is an inability to monitor the status of a request and I do not want to hire a Shopify expert to fix what they believe is a template error on the Vogue theme. It may have been easier to hire a developer to build a website and therefore award me with a direct and consistent line of communication for defects and enhancement requests.

Argo Studio Jan 14, 2021

I've requested help on fixing very small issues with the website in a VERY CLEAR and detailed manner and their responses have been vague and don't answer what I asked AT ALL. There is no support for this theme... should have listened to the most recent reviews. Waste of money.

Réponse de Pixel Union Jan 15, 2021

Hi Argo Studio team. We're sorry that you don't feel that you've received clear solutions your questions about Vogue. From what we can see, there is one open thread with your team and our agents have been working through your questions with someone on your team. (We've just sent 2 new replies too!) If you're still uncertain about anything, please connect with us there and we'll be happy to help!

Philly & Phill Nov 23, 2020

I am very disappointed about the ridiculous support. In some countries a unit price is legally required and unsupported by the theme. Although i could have edited the templates with a bit of research by myself, I asked the support to kindly send me some information. But no help or theme-update. Instead they redirect to an affiliated developer service. Do not buy it or do not expect good support!

Réponse de Pixel Union Nov 25, 2020

Hi Philly & Phill. We're sorry that Vogue doesn't yet support this pricing format (although we do plan on adding it in the future). Our support team has sent an email with some alternative options to you, so please let us know in that thread if we can help you further!

VillaDale Sep 21, 2020

For me, a complete waste of money. I should of looked more at the free themes, like the Venture theme I am using now. The support for Vogue is awful. Any request you have you get no help, only that they are support and not developers. That and it takes them 5+ days to respond. Instead of passing on the requests to the developers, they send me an email with a referral link to another app...

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