I’ve contacted support several times with questions and minor issues, and I’ve always received a quick, knowledgeable, and consistently friendly and helpful response. I’m very happy with the theme, and the support is great! Thanks a lot.
The theme is good, with quite a few interesting features. Their customer care support is really helpful. Edyta was really helpful in making a couple of corrections on our website. Was very well equipped and quick at assistance with whatever needful was to be done for the requested changes.
Wonder Support is WONDERful! 5-Stars! We had a 3rd party we hired help us choose this theme and install it. They were supposed to use the theme to completely redo the entire site but unfortunately did not have the competence to finish it. In desperation we turned to the creators of Wonder—Nethype—and their AWESOME support team (Edyta is crazy good at EVERYTHING) and they literally saved us!
A beautiful theme! Thrilled with all the native features this theme offers ("add to cart" button, tons of video support, side drawer cart, easily customizable display, etc.) and it was a huge upgrade from our previous Shopify theme. The NETHYPE team was immensely helpful and communicative when we needed assistance making custom edits to the theme's code.
Super responsive customer support! The videos help showcase our selection of customizable signs in a way our previous website did not. Highly recommend.
Theme Wonder theme is working great. I did have done some custom work with the help of the NETHYPE team and they did a very good job and still do. Communication is fast, friendly and professional. Theme has a lot of features in it. I am happy with my choice.
I purchased Wonder theme for my candle store and am having it built by Martyna, Tomasz their team at NETHYPE. I love the layout, the navigational ease, the amount of picture and video content the overall LOOK! Equally, I have loved the process of building my website with Martyna and Tomasz - their design knowledge, guidance and COMMUNICATION have been OUTSTANDING!!!
I’ve been working on developing and customizing my Shopify store, and their support has been a huge part of the process. Every time I needed adjustments or had questions, their team responded quickly and with real solutions, not just generic replies. The platform itself is excellent, very flexible, with a wide range of built-in features and plenty of room to customize and expand based on your nee
I have really enjoyed customizing the Wonder theme. As I am not a coding expert, I ran into a few challenges, but the Nethype support team has been excellent in troubleshooting and guiding me through the process. I highly recommend using their theme, not only for its functionality but for the highly responsive support they provide when needed.
We use the ‘WONDER’ theme, highly recommend, zero issues, zero downtime and our recent upgrade to v2.2.1 was a super slick and trouble free experience. Where ‘NETHYPE’ excel is in their level of customer support - super fast, detailed and easy to consume. This is clearly an organisation that cares as much about customer experience as the quality of its products ⭐️⭐️⭐️⭐️⭐️